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For Companies At a Glance
- Tasks: Lead and inspire a dynamic team to deliver exceptional customer experiences.
- Company: Join the iconic Michael Kors brand at our new flagship store in London.
- Benefits: Competitive pay, clothing allowance, and a focus on employee wellbeing.
- Why this job: Be part of an exciting launch and shape the future of fashion retail.
- Qualifications: Retail experience, tech-savvy, and a passion for customer service.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Flagship Sales Supervisor, Regent Street
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Who You Are:
You’re a collaborative and results-driven professional who thrives in a dynamic retail environment. As a Sales Supervisor, you help lead a team that delivers inclusive and exceptional customer experiences—both in-store and virtually. You communicate clearly, support others with empathy, and approach challenges with adaptability, enthusiasm, and a solution-focused mindset. You value diverse perspectives and foster a culture where everyone can contribute meaningfully.
What You’ll Do:
People
- Inspire, coach, and support the store team while partnering with the host store to build a culture of accountability and performance.
- Assist the management team in onboarding and developing team members, ensuring everyone feels welcomed and supported.
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Sales and Service
- Guide the team to prioritize inclusive, high-quality customer experiences that builds loyalty and repeat business in store and through virtual Shopping.
- Ensure MK Ambassadors maintain client communication using all available clientelling apps and tools.
- Proactively manage client database to increase sales.
- Set and communicate clear sales goals and KPIs, ensuring all team members understand how they contribute to success..
Operations
- Promote a proactive approach to loss prevention, collaborating with store leadership to address concerns early.
- Use company communication platforms effectively and follow through on relevant updates and actions.
You’ll Need to Have:
- Proven experience in retail, ideally within a fast-paced and customer-focused environment
- Ability to lead and collaborate with empathy, clarity, and respect for diverse working styles
- Comfort with technology and a willingness to use digital tools to enhance customer experience
- Resilience and adaptability in a dynamic retail setting
- Strong organizational and interpersonal skills, with attention to detail
- Familiarity with retail KPIs and Microsoft Office
- Proficiency in English (spoken and written)
What We Offer:
- Cross-Brand Discounts & Private Employee Sales – Enjoy exclusive savings across all Capri brands.
- Vacation Allowance – Recharge with paid time off throughout the year.
- Internal Mobility Across Capri Brands – Explore new career paths within the broader Capri network.
- Employee Assistance Program – Confidential support for mental, emotional, and financial wellbeing.
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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
Sales Supervisor employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion industry, especially those who might have insights into Michael Kors. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your passion for fashion! When you get the chance to meet potential employers or during interviews, share your love for the brand and how you can contribute to the team. It’s all about making that personal connection.
✨Tip Number 3
Prepare for the interview by researching the latest trends and innovations in retail. Being knowledgeable about what’s happening in the industry shows you’re serious about the role and ready to lead your team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Michael Kors experience from the ground up.
We think you need these skills to ace Sales Supervisor
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! We want to see how your style and enthusiasm align with the Michael Kors brand. Share any relevant experiences that highlight your passion.
Highlight Your Leadership Skills: As a Sales Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. We’re looking for examples of how you've inspired and motivated others in a fast-paced environment.
Be Tech-Savvy: Mention any tech skills you have, especially if you've used clientelling apps or other retail technology. We want to know how you can leverage technology to enhance customer experiences and drive sales.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity at our new flagship store.
How to prepare for a job interview at Michael Kors
✨Know Your Fashion
Make sure you’re up to speed with the latest trends and styles in the fashion industry. Research Michael Kors' recent collections and campaigns, so you can speak confidently about the brand during your interview.
✨Showcase Your Leadership Skills
As a Sales Supervisor, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them to achieve their goals and deliver exceptional customer experiences.
✨Familiarise Yourself with KPIs
Understand the key performance indicators relevant to retail sales. Be ready to discuss how you’ve used KPIs in previous roles to drive performance and improve sales, as this will show your analytical side and commitment to results.
✨Emphasise Your Tech Savvy
Since the role requires leveraging technology for sales and customer experience, be prepared to discuss your proficiency with clientelling apps and any other tech tools you've used in retail. This will demonstrate your ability to adapt and thrive in a fast-paced environment.
