At a Glance
- Tasks: Join our Jet Set Team to deliver exceptional customer experiences and drive sales.
- Company: Michael Kors, a global fashion brand with a vibrant retail culture.
- Benefits: Flexible hours, creative environment, and opportunities for personal growth.
- Other info: Equal opportunity employer committed to diversity and inclusion.
- Why this job: Be part of a dynamic team in a fast-paced fashion environment.
- Qualifications: Passion for fashion, strong communication skills, and tech-savvy.
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Passionate for Fashion and Fast Paced Jet Set environment our ambassadors represent the vision of Michael. Empowered individuals with high communication skills capable of delivering an elevated Customer Experience. As team players, they are collaborative and always positive in our daily challenges with Speed, Energy and Optimism.
Department: RetailMajor Responsibilities
- People
- Work as part of Jet Set Team, providing support for colleagues across the store.
- Take accountability for personal self-evaluation and performance as a Jet Set Ambassador.
- Ensure image and grooming standards are aligned with brand policy.
- Collaborate with management team on sales strategies, product knowledge, brand standards and selling service.
- Practice and role model the company behaviours, ensuring effective use of the behaviour tool kit.
- Service
- Lead by example as Jet Set Ambassador to ensure exceptional customer experiences to drive loyalty and repeat business.
- Maintain client communication through utilising all available clienteling apps.
- Proactively manage client database and utilise information to increase sales.
- Maintain floor presence and lead by example.
- Build and maintain good communication with management team to drive store performance.
- Sales
- Meet and exceed sales goals holding self accountable for the results.
- Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.
- Understand business results and opportunities to drive sales.
- Operations
- Ensure loss prevention and H&S guidelines are properly followed.
- Ensure VM standards are executed following the guidelines.
- Highlight the importance of leveraging technology for inventory management, sales analysis, and customer engagement.
Job Requirements
- Excitement and enthusiasm to work in a fast-paced retail environment.
- Collaborate and inspire all fellow team players working together to achieve results.
- Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience.
- Fluent English preferable and strong communication skills.
Sales Associate- White city London- 20 hours in City of London employer: Michael Kors
Michael Kors is an exceptional employer, offering a vibrant and dynamic work environment in the heart of White City, London. With a strong focus on employee growth and collaboration, team members are empowered to excel as Jet Set Ambassadors, delivering outstanding customer experiences while enjoying the benefits of a supportive culture that values creativity and innovation. Join us to be part of a brand that not only champions fashion but also fosters personal development and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate- White city London- 20 hours in City of London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Michael Kors, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate- White city London- 20 hours in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Michael Kors that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Michael Kors will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Michael Kors and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Michael Kors
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Michael Kors, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Michael Kors!
