Sales Associate, Selfridges-Birmingham

Sales Associate, Selfridges-Birmingham

Birmingham Full-Time 28800 - 43200 £ / year (est.) No working from home possible
Michael Kors

At a Glance

  • Tasks: Deliver exceptional customer service and showcase luxury products at Jimmy Choo.
  • Company: Join the iconic luxury brand, Jimmy Choo, known for glamour and quality.
  • Benefits: Enjoy 25 days holiday, product discounts, private healthcare, and a birthday day off.
  • Other info: Flexible hours and opportunities for personal growth in a diverse environment.
  • Why this job: Be part of a creative team and make an impact in the luxury retail world.
  • Qualifications: Team player with a passion for luxury and excellent communication skills.

The predicted salary is between 28800 - 43200 £ per year.

Sales Associate, Selfridges-Birmingham page is loaded## Sales Associate, Selfridges-Birminghamlocations: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: R\\_779277**Jimmy Choo:****Sales Associate, Boutique****About working for Jimmy Choo:**Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.**Permanent- Part-time, 24 hours per week, fully flexible to work any 3 days over 7**## **What You’ll Do:**As a Sales Associate, you will:* Provide exceptional customer service by developing a detailed knowledge of the product.* Develop detailed knowledge of the product in order to provide exceptional customer service.* Build, develop, and maintain your own client database and demonstrate the luxury lifestyle in everything you do.* Resolve customer complaints promptly.* Replenish stock and support the team in stock takes.* Participate in and present Jimmy Choo during promotional events and other activities.* Have the opportunity to contribute ideas and suggestions that will support the Store’s performance.## **We’d Love to See:**You’ll be a dedicated team player who is able to communicate well with colleagues and clients. You will have an understanding of the luxury lifestyle and be prepared to go the extra mile to achieve targets.**Our values - creative, courageous and passionate**## **Equality, diversity and inclusion**At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.**Jimmy Choo Perks*** 25 days of holidays* Products allowance and discount* Birthday day off* Private healthcare* Exclusive employee sales**If you want to become a part of the Jimmy Choo family, we\'d love to hear from you - Apply Today!**—At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V #J-18808-Ljbffr

Sales Associate, Selfridges-Birmingham employer: Michael Kors

At Jimmy Choo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity, courage, and passion. Located in the heart of Birmingham, our Sales Associates enjoy a range of benefits including 25 days of holiday, private healthcare, and exclusive employee discounts, all while being part of a diverse and inclusive team that values personal growth and development. Join us to not only represent a leading luxury brand but also to thrive in an environment that encourages innovation and collaboration.

Michael Kors

Contact Details:

Michael Kors Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Associate, Selfridges-Birmingham

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Michael Kors, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Michael Kors!

We think you need these skills to ace Sales Associate, Selfridges-Birmingham

Customer Service
Product Knowledge
Client Relationship Management
Complaint Resolution
Stock Management
Team Collaboration
Communication Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at Michael Kors, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Michael Kors and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Michael Kors that you’re ready to jump in and contribute right away!

How to prepare for a job interview at Michael Kors

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!