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- Tasks: Engage customers, drive sales, and maintain a stylish store environment.
- Company: Join Michael Kors, a leading fashion brand known for its creativity and global presence.
- Benefits: Enjoy a dynamic work culture, training opportunities, and a chance to grow in the fashion industry.
- Why this job: Be part of a vibrant team that values diversity and fosters personal growth while making fashion dreams come true.
- Qualifications: Must have at least 2 years of retail experience and a passion for fashion.
- Other info: We celebrate inclusivity and are committed to creating a welcoming workplace for everyone.
The predicted salary is between 21600 - 36000 £ per year.
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Sales Associate, Norfolk Premium Outlet | Norfolk, Virignia, Norwich
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Client:
MICHAEL KORS
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
0dde1967158e
Job Views:
10
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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MAIN JOB OBJECTIVE
To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.
ESSENTIAL JOB RESPONSIBILITIES
SALES GENERATION
- Utilize the elevated levels of sales and service to maximize sales performance
- Demonstrate an in-depth knowledge of the merchandise
- After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
- Comply with all sales related policies and procedures
- Maintain a keen interest in the fashion industry and market trends
CUSTOMER SERVICE
- Provide the highest level of customer service
- Build and maintain repeat clientele; utilize client book
- Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
OPERATIONS
- Keep selling floor and merchandise neat, organized and stocked
- Assist in the maintenance of all inventory in the stockroom and on the selling floor
- Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
- Comply with all Point-of-Sale policies and procedures
- Properly execute all relevant register functions
- Adhere to work schedule, inclusive of time and attendance
- Participate in all relevant training and development seminars, programs and meetings as directed by store management
WORK EXPERIENCE
Minimum 2 years retail experience.
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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at .
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Sales Associate, Norfolk Premium Outlet | Norfolk, Virignia employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Norfolk Premium Outlet | Norfolk, Virignia
✨Tip Number 1
Familiarise yourself with Michael Kors' latest collections and trends. Being knowledgeable about their products will not only impress during the interview but also show your genuine interest in the brand.
✨Tip Number 2
Practice your customer service skills by role-playing common retail scenarios. This will help you articulate how you would handle various customer interactions, which is crucial for a Sales Associate position.
✨Tip Number 3
Network with current or former employees of Michael Kors. They can provide valuable insights into the company culture and expectations, which can give you an edge in your interview.
✨Tip Number 4
Prepare specific examples from your past retail experience that demonstrate your ability to meet sales goals and provide excellent customer service. Tailoring your responses to align with the job description will make you stand out.
We think you need these skills to ace Sales Associate, Norfolk Premium Outlet | Norfolk, Virignia
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Associate position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, particularly any roles where you achieved sales goals or provided exceptional customer service. Use bullet points for clarity and include quantifiable achievements where possible.
Write a Strong Cover Letter: In your cover letter, express your passion for fashion and customer service. Mention specific examples of how you've successfully built client relationships in previous roles and how you can contribute to Michael Kors' sales objectives.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Michael Kors
✨Know Your Fashion
Make sure to brush up on current fashion trends and the latest collections from Michael Kors. Being able to discuss specific products and styles will show your passion for the brand and the industry.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've successfully resolved issues or built relationships with clients, as this role heavily relies on providing excellent customer service.
✨Sales Techniques
Familiarise yourself with various sales techniques and be ready to discuss how you have used them in past roles. Highlight your ability to meet sales goals and how you can contribute to the store's success.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position.
