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- Tasks: Engage customers virtually and drive sales through exceptional service and creativity.
- Company: Join the iconic Michael Kors team, known for luxury fashion and innovation.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team and make a real impact in the fashion industry.
- Qualifications: Strong communication skills and a flair for customer engagement.
- Other info: Fast-paced role with a focus on creativity and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
—VIRTUAL SALES/OMNI CHANNEL ASSOCIATEOur EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.
Who You Are:Our Virtual Sales/Omnichannel Associates are reliable, empowered individuals, capable of multitasking in a fast-paced environment. You are an effective communicator that delivers an elevated customer experience. Keen to collaborate, you are a team player with a positive attitude towards challenges. You feel comfortable in digital contact with customers. This is an in-store based role, not remote.
What You’ll Do:- Achieve virtual sales results through elevated customer engagement.
- Build and maintain repeat clientele by inspiring customers with developing continually your knowledge of current trends and styling techniques.
- Drive virtual sales results from store level by utilizing clientele app and all available tools and technology.
- Perform operational tasks with excellence.
- Assure entire meaningful virtual customer experience including post-purchase processes: preparing product for sending, packing, etc.
- Demonstrate flexibility and desire for individual growth in a fast-paced store environment.
- Collaborate with management to create innovative ways to maximize personal sales results.
- Confidence in delivering exceptional virtual customer experience.
- Ability to resolve all client problems quickly and effectively, ensuring client satisfaction.
- Excellent organizational and communication skills with attention to detail and accuracy.
- Understanding of virtual sales targets and expectations.
- Comfortable with working on the phone and with WhatsApp.
- Creativity and skills to create digital content to share with customers.
- Able to work under pressure and to thrive in a fast-paced, challenging environment.
- Able to work on different tasks easily – multitasking.
- English Language.
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.
Part Time Virtual Sales Associate employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Virtual Sales Associate
✨Tip Number 1
Get to know the company inside out! Research Michael Kors, their values, and their latest collections. This way, when you chat with them, you can show off your passion for fashion and how you fit into their vibe.
✨Tip Number 2
Practice your virtual communication skills! Since this role involves engaging with customers online, make sure you're comfortable using platforms like WhatsApp. Try role-playing with a friend to nail down your pitch and customer service approach.
✨Tip Number 3
Show off your multitasking skills during interviews! Prepare examples of how you've juggled multiple tasks in fast-paced environments. This will demonstrate that you can handle the dynamic nature of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Part Time Virtual Sales Associate
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience or interests that align with the role, and don’t be shy about sharing what inspires you in the fashion world.
Highlight Your Communication Skills: As a Virtual Sales Associate, effective communication is key. Make sure to showcase your ability to engage with customers digitally. Use examples from past experiences where you’ve successfully resolved issues or provided excellent service.
Demonstrate Your Multitasking Abilities: This role requires juggling multiple tasks, so give us a glimpse of how you manage your time and priorities. Share specific instances where you’ve thrived in a fast-paced environment and handled various responsibilities simultaneously.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Michael Kors
✨Know Your Fashion Trends
Brush up on the latest fashion trends and styling techniques before your interview. Being able to discuss current styles and how they relate to Michael Kors' offerings will show your passion for the brand and the industry.
✨Master the Virtual Sales Tools
Familiarise yourself with the tools and technology used in virtual sales, such as client apps and communication platforms like WhatsApp. Demonstrating your comfort with these tools will highlight your readiness for the role.
✨Showcase Your Communication Skills
Prepare to demonstrate your effective communication skills during the interview. Think of examples where you've successfully engaged customers or resolved issues, as this aligns perfectly with the expectations for a Virtual Sales Associate.
✨Emphasise Your Multitasking Ability
Be ready to discuss how you manage multiple tasks in a fast-paced environment. Share specific instances where you've juggled responsibilities while maintaining high standards, as this is crucial for success in this role.