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For Companies At a Glance
- Tasks: Lead and inspire a dynamic team to deliver exceptional customer experiences.
- Company: Join the iconic Michael Kors brand at our flagship store in London.
- Benefits: Competitive pay, clothing allowance, and a focus on employee wellbeing.
- Why this job: Be part of an exciting new team and shape the future of fashion retail.
- Qualifications: Retail experience, tech-savvy, and a positive, energetic attitude.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Job Description
We are thrilled to announce the opening of our Global Flagship Store in the heart of London\’s iconic Regent Street. This is more than just a store opening; it\’s a celebration of style, innovation, and the unmistakable energy of our brand.
As we prepare to unveil this extraordinary space, we are assembling a dynamic new team to bring the Michael Kors Experience to life. With multiple roles and contract types available, this is a rare opportunity to be part of something truly special from the very beginning.
As a Sales Supervisor, you\’ll lead by example; inspiring your team, driving performance, and ensuring every client interaction reflects the elevated standards of our flagship experience.
\”I feel really lucky to be surrounded by such a great team. I\’m not only grateful that they\’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs.\”
– Michael Kors
Who You Are
Our Sales Supervisors are empowered to achieve personal and store goals through coaching and leading their team to deliver an elevated Customer Experience, both in store and virtually. Our Sales Supervisors have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.
What You\’ll Do
People
- Inspire, lead and coach the store team and collaborate with the host store to create a culture of performance delivery and accountability.
- Support the management team in training and developing the store team and onboarding new joiners.
Sales and Service
- Lead the team of MK Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business both in store and through Virtual Shopping.
- Ensure MK Ambassadors maintain client communication using all available clientelling apps and tools.
- Proactively manage client database to increase sales.
- Ensure sales and unit goals and all relevant KPIs are set for MK Ambassadors and communicated effectively.
Operations
- Ensuring loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with the SM, ASM and LPRM.
- Ensure all company communication platforms are used effectively and relevant actions taken.
You’ll Need to Have
- Relevant proven retail experience with a fast-paced retailer
- Technologically proficient, with the ability to leverage technology to drive sales and customer experience.
- Able to work and thrive in a fast-paced retail environment, keeping a positive attitude and maintaining speed, energy and optimism.
- Proficiency in KPIs and Microsoft Office
- Fluent English
What We Offer
- Competitive compensation package
- Clothing allotment
- Employee Wellbeing programme
The Company is an equal employment opportunity employer. The Company\’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
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Michael Kors Sales Supervisor employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Michael Kors Sales Supervisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Michael Kors' history, values, and latest collections. This will not only impress them but also help you connect your passion for fashion with their vision.
✨Tip Number 2
Practice your leadership skills! As a Sales Supervisor, you'll need to inspire and coach your team. Think of examples from your past experiences where you've led a team or resolved conflicts, and be ready to share those stories.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with clientelling apps and tools that enhance customer experience. Mention how you’ve used technology in previous roles to drive sales and improve service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Michael Kors family right from the start.
We think you need these skills to ace Michael Kors Sales Supervisor
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the Michael Kors brand and how it resonates with your personal style. We want to see that spark!
Highlight Your Leadership Skills: As a Sales Supervisor, you'll be leading a team, so make sure to showcase any relevant experience you have in coaching or inspiring others. Use examples that demonstrate your ability to drive performance and create a positive team culture.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity right from the start.
How to prepare for a job interview at Michael Kors
✨Know Your Fashion
Before the interview, brush up on Michael Kors' latest collections and brand ethos. Being able to discuss their products and how they resonate with customers will show your passion for fashion and understanding of the brand.
✨Showcase Leadership Skills
As a Sales Supervisor, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. This will demonstrate your capability to drive performance and foster a positive environment.
✨Master the Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data to improve sales or customer experience in previous roles. This shows you understand the business side of retail and can contribute to achieving store goals.
✨Embrace Technology
Since the role requires leveraging technology for client communication and sales, be prepared to discuss your experience with retail tech tools. Highlight any specific apps or systems you've used to enhance customer interactions, as this will align with the company's focus on innovation.