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For Companies At a Glance
- Tasks: Engage customers virtually and drive sales through exceptional service and creativity.
- Company: Join the vibrant team at Michael Kors, a leader in fashion retail.
- Benefits: Enjoy competitive pay, employee discounts, and a clothing allotment.
- Other info: Great opportunities for personal growth within a multicultural team.
- Why this job: Be a brand ambassador and make an impact in a fast-paced, creative environment.
- Qualifications: Strong communication skills, passion for fashion, and tech-savvy.
The predicted salary is between 21600 - 36000 £ per year.
Overview
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
VIRTUAL SALES/OMNI CHANNEL ASSOCIATE – based in store working with our customers virtually. The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, 100 Concessions/Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.
Who You Are: Our Virtual Sales/Omnichannel Associates are reliable, empowered individuals, capable of multitasking in a fast-paced environment. You are an effective communicator that delivers an elevated customer experience. Keen to collaborate, you are a team player with a positive attitude towards challenges. You feel comfortable in digital contact with customers. This is an in-store based role, not remote.
What You\’ll Do
- Achieve virtual sales results through elevated customer engagement.
- Build and maintain repeat clientele by continually developing knowledge of current trends and styling techniques.
- Drive virtual sales results from store level by utilizing the clientele app and all available tools and technology.
- Perform operational tasks with excellence and ensure a meaningful virtual customer experience, including post-purchase processes (e.g., preparing product for sending, packing).
- Demonstrate flexibility and a desire for individual growth in a fast-paced store environment.
- Collaborate with management to create innovative ways to maximize personal sales results.
You\’ll Need to Have
- Confidence in delivering exceptional virtual customer experience.
- Ability to resolve client problems quickly and effectively, ensuring client satisfaction.
- Excellent organizational and communication skills with attention to detail and accuracy.
- Understanding of virtual sales targets and expectations.
- Comfortable with working on the phone and with WhatsApp.
- Creativity and skills to create digital content to share with customers.
- Able to work under pressure and thrive in a fast-paced, challenging environment.
- Able to multitask across different tasks and English language proficiency.
We’d Love to See
- Vibrant and motivated with the ability to engage, a true brand ambassador.
- Ability to sell with a passion for styling and love for fashion.
- Interest in self-development and growing your career within Capri Holdings (Versace, Jimmy Choo, MICHAEL KORS).
- Technologically savvy with an entrepreneurial spirit.
- Local language skills.
What We Offer
- Competitive compensation package.
- Employee discount across Jimmy Choo and Michael Kors.
- Clothing allotment and Employee Wellbeing programme.
Equal Opportunity Employer – The Company is an equal employment opportunity employer. The policy is not to unlawfully discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
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Michael Kors Full TIme Omni Channel Virtual Selling Associate employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Michael Kors Full TIme Omni Channel Virtual Selling Associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Michael Kors' latest collections and trends. This way, when you chat with potential employers, you can show off your passion for fashion and how you can contribute to their virtual sales success.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with customers virtually, make sure you're comfortable chatting on the phone or through WhatsApp. Try role-playing with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your tech-savviness! Brush up on using digital tools and apps that can enhance customer engagement. Being able to demonstrate your ability to use technology effectively will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Michael Kors team and ready to take on the challenges of a fast-paced retail environment.
We think you need these skills to ace Michael Kors Full TIme Omni Channel Virtual Selling Associate
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention any relevant experience or interests that connect you to the Michael Kors brand. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the fashion world.
Highlight Your Communication Skills: Since this role involves virtual selling, it's crucial to showcase your communication skills. Use clear and engaging language in your application. We want to know how you can create an elevated customer experience, so share examples of how you've done this in the past!
Be Yourself and Stay Positive: We love authenticity! Don’t be afraid to let your personality come through in your application. A positive attitude is key, especially in a fast-paced environment like ours. Share how you tackle challenges with a smile and keep things upbeat!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows that you're serious about joining our team at Michael Kors. We can't wait to hear from you!
How to prepare for a job interview at Michael Kors
✨Know Your Fashion Trends
Brush up on the latest fashion trends and styling techniques before your interview. Being able to discuss current styles and how they relate to Michael Kors' offerings will show your passion for the brand and the role.
✨Master Virtual Communication
Since this role involves virtual selling, practice your communication skills over video calls or phone. Make sure you can convey enthusiasm and professionalism, as well as handle customer queries effectively.
✨Showcase Your Multitasking Skills
Prepare examples of how you've successfully multitasked in previous roles. This could involve managing multiple customer inquiries or balancing operational tasks while engaging with clients. Highlighting these experiences will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready to Collaborate
Think of ways you can contribute to team success and share innovative ideas during the interview. Michael Kors values collaboration, so showing that you're a team player who can work well with others will set you apart.