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- Tasks: Lead a dynamic team to deliver exceptional customer experiences in-store and online.
- Company: Join the iconic Michael Kors brand, known for its creativity and fashion-forward thinking.
- Benefits: Enjoy exclusive discounts, paid time off, and opportunities for career growth.
- Why this job: Be part of a fast-paced retail environment where your leadership makes a real impact.
- Qualifications: Retail experience, tech-savvy, and a passion for customer service.
- Other info: Embrace a culture of inclusivity and support within a global fashion community.
The predicted salary is between 21600 - 36000 £ per year.
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
You’re a collaborative and results-driven professional who thrives in a dynamic retail environment. As a Sales Supervisor, you help lead a team that delivers inclusive and exceptional customer experiences—both in-store and virtually. Inspire, coach, and support the store team while partnering with the host store to build a culture of accountability and performance.
Assist the management team in onboarding and developing team members, ensuring everyone feels welcomed and supported.
- Guide the team to prioritize inclusive, high-quality customer experiences that build loyalty and repeat business in store and through virtual shopping.
- Proactively manage client database to increase sales.
- Set and communicate clear sales goals and KPIs, ensuring all team members understand how they contribute to success.
- Promote a proactive approach to loss prevention, collaborating with store leadership to address concerns early.
Proven experience in retail, ideally within a fast-paced and customer-focused environment.
Comfort with technology and a willingness to use digital tools to enhance customer experience.
Resilience and adaptability in a dynamic retail setting.
Familiarity with retail KPIs and Microsoft Office.
Proficiency in English (spoken and written).
Cross-Brand Discounts & Private Employee Sales – Enjoy exclusive savings across all Capri brands.
Vacation Allowance – Recharge with paid time off throughout the year.
Internal Mobility Across Capri Brands – Explore new career paths within the broader Capri network.
Employee Assistance Program – Confidential support for mental, emotional, and financial wellbeing.
The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
Sales Support Supervisor in London employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion industry and let them know you're on the hunt for a Sales Support Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Michael Kors and their values. Show us that you’re not just passionate about fashion, but also about creating exceptional customer experiences. Tailor your answers to reflect how you can inspire and support a team in a fast-paced environment.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience in retail and how you've successfully managed teams before. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Support Supervisor in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that connect you to the industry, as we want to see your enthusiasm for the role.
Highlight Your Team Spirit: As a Sales Support Supervisor, teamwork is key. Make sure to mention any past experiences where you've collaborated with others to achieve goals. We’re looking for someone who can inspire and support their team!
Be Clear About Your Achievements: Use specific examples to demonstrate how you've contributed to sales and customer experiences in previous roles. We love numbers, so if you’ve hit targets or improved KPIs, shout about it!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Michael Kors
✨Know Your Fashion
Make sure you’re up to speed with the latest trends and collections from Michael Kors. Being able to discuss their products and how they fit into the current fashion landscape will show your passion and knowledge, which is key for a Sales Support Supervisor.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and coached teams in previous roles. Think about specific situations where you’ve helped team members grow or improved customer experiences. This will demonstrate your ability to lead and support a team effectively.
✨Understand Retail KPIs
Familiarise yourself with common retail KPIs and be ready to discuss how you’ve used them to drive sales in the past. Showing that you can set clear goals and understand how each team member contributes to success will impress the interviewers.
✨Be Tech-Savvy
Since comfort with technology is important, brush up on any digital tools you’ve used in previous roles. Be prepared to discuss how you’ve leveraged technology to enhance customer experiences, whether in-store or virtually.
