Email Marketing Specialist

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

We have an exciting opportunity for an Email Marketing Specialist:

You are passionate, self-motivated, reliable and have strong communication skills. You thrive in a rapidly changing environment, are fashion-curious and capable of multi-tasking and prioritising in a demanding environment. And of course, you have a passion for creating engaging emails!

• Reporting to the Email Marketing Manager, you will be responsible for the creation and execution of the email communication plan across the 50 markets of the EMEA region.
• You will be coordinating across multiple departments from Design Ecommerce, Web Production, Brand Marketing, Retail Marketing and with our colleagues in North America.
• Working alongside another Email Specialist, you will manage end to end campaign and content briefs for specific email campaign types, working with key stakeholders such as Buyers, Creative, Ecommerce and Trade teams.
• You will design and optimise business processes around BAU Marketing emails, ensuring that QC levels are maintained and that local nuances, such as language are accounted for.
• Analyse campaign results and trends on a weekly basis, providing concise insights and coming up with suggestions for improvement and optimisation.
• Drive content personalisation and automation utilising Dynamic Yield platform, accurately setting up and testing various rules and logics.
• Work with CRM and Analytics to review audience segmentation and targeting strategies to deliver relevance to our customers.
• Produce weekly and monthly reports that explain performance.
• Stay up to date with industry best practices and competitor activities, bringing fresh ideas to test.
• Work with, and help to manage the ESP, Oracle Responsys.

• 2+ years working in email marketing, ideally in a fashion retail environment.
• Experience working with ESP’s, ideally Oracle Responsys.
• Practical experience with analytics & reporting tools such as Google Analytics and Adobe.
• Solid understanding of email KPIs, with the ability to derive insights and articulate the meaning to a diverse business audience.
• Highly organized with the ability to multi-task and prioritise in a fast-paced environment.
• Strong verbal and written communication, with ability to present in meetings and write clear and informative briefs.
• Capable of coordinating amends and approvals from various teams in a timely manner.
• Knowledge of audience segmentation & targeting for personalisation.
• Hands-on experience with Dynamic Yield or similar personalisation platforms.
• Proactive and solutions-focused mindset with a can-do attitude, comfortable approaching stakeholders directly and proposing new ideas or ways of working.
• Strong PC Skills – Advanced Excel, Word, PowerPoint.

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.