Consumer Operations Lead, Digital Customer Experience

Consumer Operations Lead, Digital Customer Experience

Full-Time No working from home possible
Michael Kors

Michael Kors in London is seeking an Assistant Manager, Consumer Operations to lead the EMEA Customer Service team and projects, ensuring a high-performing operation and seamless customer experience across digital channels.

You will guide digital transformation, collaborate with stakeholders, coach staff, and coordinate with Head Office on launches and promotions, while reporting on performance and customer feedback.

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Consumer Operations Lead, Digital Customer Experience employer: Michael Kors

Michael Kors is an exceptional employer, offering a dynamic and creative work environment in the heart of London. With a strong focus on employee growth and development, we provide opportunities for continuous improvement and collaboration across teams, ensuring that our Retail IT Analysts play a vital role in enhancing our retail technology landscape. Join us to be part of a globally-minded team that values innovation and fosters a culture of inclusivity and support.

Michael Kors

Contact Details:

Michael Kors Recruitment Team