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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create exceptional customer experiences.
- Company: Join the iconic Michael Kors brand in Manchester City Centre.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Be a fashion leader and inspire a passionate team in a fast-paced setting.
- Qualifications: Retail management experience and strong leadership skills required.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Leading all aspects of store management, the Store Manager builds and leads a high-performing team focused on driving the business. The role is accountable for achieving operational budgets and developing and maintaining a proactive business plan.
Major Responsibilities include but are not limited to:
- People
- Inspire, lead, and coach the store team to foster a culture of performance and accountability
- Recruit, train, and develop top talent to build a team of Jet Set Ambassadors
- Drive retention through effective Talent and Succession planning
- Support and follow up on all training and onboarding initiatives
- Conduct regular performance evaluations, providing ongoing feedback and coaching
- Proactively manage HR matters in partnership with HR, ensuring grooming and image standards align with brand policy
- Partner with DM to review PTS integrity and identify improvement opportunities
- Collaborate with retail partners on sales strategies, product knowledge, brand standards, and service
- Role model company behaviors and ensure effective use of the Service behaviour toolkit
- Lead the team to deliver exceptional customer experiences that drive loyalty and repeat business
- Ensure consistent client communication through all clienteling tools
- Actively manage the client database to drive sales growth
- Maintain a strong floor presence and lead by example
- Coach and empower teams to resolve customer service issues in the customer’s best interest
- Drive incremental revenue through local customer events
- Build strong relationships with the District Manager, corporate partners, mall offices, and peer stores to drive district-wide performance
- Sales
- Meet and exceed sales goals, holding self and team accountable
- Analyze reports and implement action plans to achieve or exceed targets
- Partner with the team on Quarterly Planners to support strong business outcomes
- Communicate business results and opportunities, driving sales and product knowledge
- Set and clearly communicate sales and unit goals for Jet Set Ambassadors
- Operations
- Ensure store maintenance and audit programs align with brand standards
- Control expenses and continuously seek cost-saving opportunities
- Maintain inventory integrity through bi-annual inventories
- Prioritize loss prevention, taking swift action on risks in partnership with LPRM
- Optimize scheduling to ensure the right people are in the right place at the right time
- Partner with DVM to execute visual merchandising directives and strategies
- Collaborate with logistics and product teams to maintain optimal assortment, size, and style integrity
- Ensure effective use of all company communication platforms and follow-up on required actions
Job Requirements
- Proven retail management experience in a fast-paced environment
- Charismatic, inspirational leadership style
- Strong technology proficiency to drive sales and customer experience
- Ability to thrive under pressure in a dynamic environment
- Excellent organizational, interpersonal, and follow-up skills with strong attention to detail
- Proficiency in Retail Math, KPIs, and Microsoft Office
- Fluent in English
Store Manager in Bolton employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Bolton
✨Tip Number 1
Get to know the company inside out! Research Michael Kors, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for fashion and how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the lowdown on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and think about how you can demonstrate your leadership skills. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Michael Kors.
We think you need these skills to ace Store Manager in Bolton
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! We want to see how your personal style and enthusiasm align with the Michael Kors brand. Share any relevant experiences that highlight your passion.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. We’re looking for examples of how you've inspired and developed others in previous roles. Don’t hold back!
Be Specific About Your Achievements: Use numbers and specific examples to demonstrate your success in retail management. Whether it’s exceeding sales targets or improving team performance, we want to see the impact you’ve made. It helps us understand what you can bring to our team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to attach your CV and cover letter seamlessly. Let’s get your application in!
How to prepare for a job interview at Michael Kors
✨Know Your Fashion
Make sure you’re up to speed with the latest trends and collections from Michael Kors. Being able to discuss their products and how they fit into the current fashion landscape will show your passion and knowledge, which is key for a Store Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and led teams in the past. Think about specific situations where you’ve coached team members or resolved conflicts. This will demonstrate your charismatic leadership style and ability to build a high-performing team.
✨Understand the Numbers
Brush up on your retail math and KPIs. Be ready to discuss how you’ve used data to drive sales and improve performance in previous roles. Showing that you can analyse reports and implement action plans will highlight your operational expertise.
✨Engage with Customer Experience
Think of ways you’ve enhanced customer experiences in your past positions. Be prepared to share strategies you’ve implemented to drive loyalty and repeat business, as this aligns perfectly with the responsibilities of a Store Manager at Michael Kors.
