Benefits Specialist, EMEA

We have an exciting opportunity for a Benefits Specialist EMEA, based in London.

Department Overview

The Total Rewards function exists to ensure our colleagues across the EMEA region feel supported, valued, and rewarded throughout their employee journey. We design and deliver competitive, inclusive, and compliant benefits programs that support wellbeing, engagement, and performance, while reflecting local market practices and business needs. Working closely with HR, Payroll, Finance, and external partners, we aim to deliver a clear, consistent, and positive benefits experience for both our Corporate and Retail populations.

What you’ll do:

• Serve as the first point of contact for employee and HR queries related to benefits across EMEA, including resolving issues from HR Operations and HRBPs.
• Administer benefits programs (healthcare, retirement, insurance, and wellbeing) in line with local legislation, managing joiners, leavers, eligibility files, and billing across all country plans.
• Support annual enrolment cycles, renewals, and communications, keeping benefits materials, HRIS records, and Talent Acquisition information accurate and up to date.
• Partner with vendors and brokers to ensure effective service delivery, including leading the transition to a new broker as a key year-one priority, and assist with vendor webinars as needed.
• Monitor benefits utilisation, costs, and reporting, while identifying opportunities to improve processes and employee experience over time.
• Collaborate with the wider Total Rewards and Global Benefits teams to align regional programs with global strategy while reflecting local needs.

What You'll Bring

• 1–3+ years of experience in HR or Benefits administration, ideally across multiple EMEA countries.
• Working knowledge of EMEA benefits practices and compliance requirements.
• Strong attention to detail with the ability to handle confidential information with care.
• Clear, empathetic communication skills and a customer-focused mindset — you'll be interacting with employees and vendors regularly.
• Proficiency in Microsoft Office, particularly Excel and HR systems; Workday experience is a plus but can be picked up on the job.

We'd Love to See

• A true team player who takes accountability — you'll make the difficult call or send the difficult email without needing to be pushed.
• Organised and process-oriented, with a self-starter attitude — you spot things that need fixing and bring solutions.
• Customer-centric with clear, friendly communication skills for employees and vendors alike.
• Comfortable working with relative autonomy from a US-based manager.
• A creative streak when it comes to packaging and communicating benefits information clearly — no prior experience needed, just a willingness to engage.
• Workday experience is a plus but absolutely can be picked up on the job.

Training & Support

You'll be joining a team that genuinely enjoys developing people — expect hands-on coaching, especially in your first six months. Full onboarding into each country's benefit plans, Excel reporting, vendor file management, and broker relationship management (a key focus given the broker transition in year one).

CAPRI Perks:

• A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition.
• Career Growth: Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive.
• Work-Life Balance & Flexibility: Support for your well-being with flexible work options and generous time-off policies.
• Diversity, Equity & Inclusion: Be part of an inclusive culture—recognized by Forbes as a Best Employer for Diversity—where diverse talent is empowered to succeed.
• Exclusive Employee Perks: Enjoy discounts on premium products and luxury brands.
• Impact & Social Responsibility: Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving.

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.