Michael Kors is seeking an Assistant Manager, Consumer Operations in London to lead the customer service teams and oversee digital customer experiences. You will collaborate with internal EMEA teams and external partners to deliver world-class service and drive continuous improvement across the consumer journey.
The role focuses on coaching, process optimization, and coordinating with stakeholders on product launches, promotions, and performance reporting.
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Assistant Manager, Consumer Ops — Luxury Digital CX (London) employer: Michael Kors
At Michael Kors, we pride ourselves on being a purpose-driven employer that fosters a culture of inclusion, impact, and recognition. Located in the vibrant city of London, we offer our employees clear paths for career growth, flexible work options, and exclusive perks such as discounts on luxury products. Join us to be part of a team that champions fairness and provides opportunities for everyone to thrive while making a meaningful impact through our social responsibility initiatives.
