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For Companies At a Glance
- Tasks: Lead a dynamic sales team and drive store performance while ensuring top-notch customer service.
- Company: Join Michael Kors, a global fashion brand known for its luxury accessories and ready-to-wear.
- Benefits: Enjoy flexible hours, a creative work environment, and employee discounts on stylish products.
- Why this job: Be part of a vibrant team that values diversity and fosters personal growth in the fashion industry.
- Qualifications: No prior experience required; just bring your passion for fashion and a positive attitude!
- Other info: This role is perfect for fashion enthusiasts looking to develop their skills in a fast-paced setting.
The predicted salary is between 21600 - 36000 £ per year.
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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To achieve personal and store sales goals, and to develop lasting client relationships. To provide team supervision and guidance, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.
RESPONSIBILITIES
SALES GENERATION:
Meet personal and store sales goals
Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
Utilize elevated levels of sales and service to maximize sales performance
Demonstrate an in-depth knowledge of the merchandise
After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction
Ensure all sales related policies and procedures are maintained
Maintain a keen interest in the fashion industry and market trends
CUSTOMER SERVICE:
Support and encourage team to provide the highest level of customer service
Build and maintain repeat clientele by utilizing personal client book and assisting team with utilizing their client books
Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
Assist sales associates with various customer service issues
OPERATIONS:
Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
Assist in the training of sales team in all areas of appropriate register usage and maintenance
Understand and properly execute all management register functions
Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork
Participate in inventories
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times
Assist in the implementation and maintenance of all merchandising/ visual directives
Ensure deliveries are properly processed in a timely manner
Identify product concerns in a timely manner
Communicate inventory needs to support the business goal
HUMAN RESOURCES:
Ensure image and grooming standards are professional and reflective of the brand image, at all times
Adhere to work schedule, inclusive of time and attendance
Support and assist in follow-up for all training programs and seminars
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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
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32h Sales Supervisor employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 32h Sales Supervisor
✨Tip Number 1
Familiarise yourself with the latest fashion trends and Michael Kors' product lines. Being knowledgeable about the brand will not only help you in interviews but also demonstrate your passion for fashion, which is crucial for a Sales Supervisor role.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios with friends or family. This will prepare you to handle various customer service situations effectively, showcasing your ability to resolve issues quickly during the interview.
✨Tip Number 3
Network with current or former employees of Michael Kors on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare specific examples from your past experiences that highlight your leadership skills and ability to drive sales. Be ready to discuss how you've successfully managed teams or improved sales performance in previous roles.
We think you need these skills to ace 32h Sales Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Supervisor position at Michael Kors. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales or customer service roles. Mention specific achievements that demonstrate your ability to meet sales goals and provide excellent customer service.
Show Your Passion for Fashion: Michael Kors values individuals with a passion for fashion. In your application, express your enthusiasm for the industry and how it aligns with your personal interests and career goals.
Tailor Your Application: Customise your CV and cover letter to reflect the skills and experiences that are most relevant to the Sales Supervisor role. Use keywords from the job description to ensure your application stands out to hiring managers.
How to prepare for a job interview at Michael Kors
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or insights you have about current trends, as this will demonstrate your genuine interest and knowledge in the field.
✨Highlight Your Sales Achievements
Prepare specific examples of how you've met or exceeded sales goals in previous roles. Discuss the techniques you used and how you helped your team improve their sales performance, as this aligns with the responsibilities of a Sales Supervisor.
✨Emphasise Customer Service Skills
Be ready to discuss how you've handled customer complaints or difficult situations in the past. Highlight your ability to build lasting client relationships and ensure customer satisfaction, which is crucial for this role.
✨Demonstrate Team Leadership
Share examples of how you've successfully supervised or trained a team. Talk about your approach to motivating others and ensuring compliance with company policies, as this will show that you're prepared for the supervisory aspects of the position.
