Digital Commerce Coordinator in London

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

We have an exciting opportunity for a Coordinator, Digital Commerce.

Who You Are:

You are a commercial and detail-oriented individual with a strong passion for ecommerce. Highly organised and confident, effective communicator, you thrive in a fast-paced, evolving environment, are comfortable working to tight deadlines, and can successfully manage multiple priorities concurrently.

What You’ll Do:

• The Ecommerce Merchandise Coordinator will support the Site Merchandisers to maximise sales and visitor conversion across all Michael Kors EMEA International E-commerce sites and channels via efficient planning and coordination of all activities to launch products and to optimize the sites.
• Support the implementation of site merchandising strategies, using KPI performance analysis to inform decisions and deliver against agreed timelines.
• Work cross-functionally to collect all necessary product data ahead of seasonal launches, partnering with US teams to ensure all in stock products, including EMEA exclusive styles, are accurately merchandised and live online in full and on schedule.
• Manage tracking documents for products not on site, communicating and following up to ensure the timely launch of newness to the sites.
• Support the site merchandisers to effectively manage all product catalogue upload activities and visual merchandising for the websites.
• Assist with the timely preparation and execution of seasonal sale and promotional activities.
• Complete weekly website audits to ensure high standards of accuracy and consistency across all sites and channels.
• Proactively develop and maintain an effective working relationship with the US web merchandising team, web production and buying teams.
• Ensure a clear and consistent flow of communication with the Digital Commerce Team and the wider Ecommerce team, ensuring a proactive contribution to team meetings.
• Validate site updates and email activity prior to go-live, ensuring correct messaging and linking in line with agreed strategy.
• Continually collaborate, share best practice and identify conversion driving opportunities.
• Support with daily and weekly reporting against site metrics and key KPIs, ensuring actions can be taken each week to drive incremental conversion and therefore sales opportunity.
• Produce ad-hoc and post event analysis of all site key activities, identifying actionable insights.

You’ll Need to Have:

• Around two years’ experience in an eCommerce role, ideally within an international retail environment.
• Strong analytical and numerical skills, confident working with performance and web metrics data (e.g. Adobe Omniture).
• Experience with SFCC, Product Information Management systems, and BI tools such as MicroStrategy (or similar).
• Advanced PC skills, particularly in Excel, Word, and PowerPoint.
• Highly organised with strong attention to detail, able to multitask and meet tight deadlines.
• Positive, can-do attitude with a proactive problem-solving mindset.
• Confident communicator who collaborates effectively and can present clear options to resolve issues.

We are an Equal Opportunity Employer M/D/F/V. The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: 30,000.00 - 34,000.00 GBP