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- Tasks: Lead the admin team, manage workflows, and support property management tasks.
- Company: Join Michael Jones, part of Lomond, a top UK lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday days, and professional development funding.
- Why this job: Be part of a supportive culture that values teamwork, fun, and personal growth.
- Qualifications: Confident, organised, with strong communication skills; experience in Fixflo is a plus.
- Other info: Work 40 hours a week, Monday to Friday, in a vibrant office environment.
Welcome to Michael Jones, we're known for putting people first, and matching them with wonderful places to live. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 7 offices and over 85 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
We are looking to hire a full-time Senior Property Management Assistant who will be located in Chapelworth House, Worthing. You'll enjoy a standard workweek of 40 hours, Monday to Friday 9:00am till 6:00pm. The salary ranges from £26,000 - £32,000 to include OTE (subject to passed probation).
Responsibilities:
- Supervise and lead the administrative team, ensuring efficient workflow and high-quality support services.
- Delegate tasks, monitor progress, and ensure timely completion of administrative duties.
- Act as the main point of contact between senior management and the admin team.
- Troubleshoot operational issues and implement solutions to streamline processes.
- Data Entry / Project & Audit Based Tasks.
- Sending out Correspondence to Tenants & Landlords.
- Carrying out any ad-hoc Administrative tasks assigned such as invoicing, utility bills, Notices, and contractor onboarding.
The skills we are looking for:
- This position would suit a confident self-motivated person with excellent customer care skills, along with the ability to work as part of a team.
- Excellent communication and coordination skills.
- Ability to build strong business relationships and excellent problem-solving skills.
- Able to work well in a high pressured environment.
- Highly organised.
- Experience in Fixflo would be beneficial.
At Michael Jones we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- Celebrate your loyalty with special days and celebrations for length of service.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together.
At Michael Jones, we value diversity and inclusion.
Senior Property Management Assistant employer: Michael Jones
Contact Detail:
Michael Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Management Assistant
✨Tip Number 1
Familiarise yourself with the property management industry, especially in the context of lettings and estate agencies. Understanding the local market trends and regulations can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend local events or join online forums to connect with others who work in the industry. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to delegate and monitor progress will resonate well with the hiring team.
✨Tip Number 4
Research Michael Jones and their values, particularly their focus on customer care and employee wellbeing. Tailoring your conversation to reflect their ethos during interviews can show that you're a great cultural fit.
We think you need these skills to ace Senior Property Management Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and administrative roles. Emphasise skills such as customer care, communication, and problem-solving that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Michael Jones and how your skills can contribute to their team.
Highlight Relevant Experience: In your application, focus on any previous roles where you supervised teams or managed administrative tasks. Use examples to demonstrate your ability to handle high-pressure environments and your organisational skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Michael Jones
✨Showcase Your Leadership Skills
As a Senior Property Management Assistant, you'll be supervising an administrative team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you delegated tasks effectively and ensured high-quality support.
✨Demonstrate Problem-Solving Abilities
The role requires troubleshooting operational issues. Think of instances where you've encountered challenges and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and ability to implement solutions.
✨Emphasise Customer Care Experience
Excellent customer care skills are crucial for this position. Prepare to share examples of how you've provided exceptional service in previous roles. Discuss how you built strong relationships with clients and handled any complaints or issues that arose.
✨Familiarise Yourself with Fixflo
While experience in Fixflo is beneficial, if you're not familiar with it, do some research beforehand. Understanding its functionalities and how it aids property management will show your initiative and readiness to adapt to the tools used by Michael Jones.
