Facilities Management | Technology Transformation
We are seeking a hands-on CTO to lead technology strategy, architecture and engineering for a growing facilities management business. This is a senior leadership role combining technical delivery with strategic direction, driving AI adoption, modernising data and eCommerce platforms, and building scalable technology capabilities to support business growth.
Key Responsibilities
Own and deliver the technology strategy, architecture and technical roadmap.
Provide hands-on technical leadership across AI, cloud, data and software engineering.
Drive the adoption of AI tools, including Claude, to improve productivity and operational efficiency.
Modernise and scale existing eCommerce, data and analytics platforms.
Lead engineering teams, embedding Agile practices and accelerating product delivery.
Ensure systems are secure, reliable, scalable and fit for future growth.
Drive innovation, continuous improvement and technology-led business transformation.
Lead, mentor and develop UK-based and offshore technical teams, working closely with business stakeholders and Product Owners.
Key Skills & Experience
Proven experience as a CTO, Head of Technology, Engineering Director or equivalent senior technical leader, ideally in a hands-on capacity.
Strong expertise across Microsoft Azure, cloud architecture and enterprise technology.
Hands-on knowledge of AI technologies and tools, including Claude.
Technical background in C#/.NET Core, REST APIs, API Management and microservices.
Experience with Elasticsearch, NoSQL databases, Azure Service Bus and Azure Functions.
Experience building and scaling large-scale data, analytics and eCommerce platforms.
Track record of leading technology transformation, Agile product development and engineering teams.
Strong commercial awareness, strategic thinking and stakeholder management, with the ability to translate business objectives into practical technology solutions.
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CTO - FM Sector - West End - 5 Days a week in the office - Market rate in London employer: Michael James Associates
Join a top-tier global insurance firm in London, where you will have the unique opportunity to lead the design and implementation of a comprehensive risk and compliance framework across 60 countries. Our dynamic work culture fosters collaboration and innovation, providing you with significant ownership and the chance to make a real impact while enjoying hybrid working arrangements. With a strong focus on employee growth and development, we empower our team members to thrive in their careers while navigating complex international environments.
