At a Glance
- Tasks: Assist with viewings, client communication, and record management every weekend.
- Company: Join Michael Graham, a reputable estate agency known for its excellent service.
- Benefits: Enjoy flexible part-time hours and gain valuable experience in a dynamic team.
- Other info: Work Saturdays 9am - 5pm, with occasional Sundays; ideal for students!
- Why this job: Perfect for those seeking to develop customer service skills in a supportive environment.
- Qualifications: No specific qualifications required; just a friendly attitude and willingness to learn.
We are currently seeking a reliable and enthusiastic individual to support our Towcester office at weekends. The role is ideal for someone who enjoys interacting with clients, can stay calm under pressure, and takes pride in keeping things running smoothly within a busy residential sales and lettings environment.
The successful candidate will play an important role in supporting the day‑to‑day running of the branch. You will be responsible for arranging property viewings, liaising with clients and applicants, and ensuring all property and applicant information is recorded accurately within our CRM system.
You will work closely with colleagues to ensure the office runs smoothly, delivering a high level of customer service and helping to maintain our reputation for professionalism and attention to detail.
Responsibilities
- Deal with incoming calls to the branch in a polite and friendly manner.
- Log all phone calls correctly under CRM system.
- Maintain records on CRM system on a daily basis.
- Handling and processing data with a high level of accuracy.
- Dedication to providing first class client care and service.
Job Types: Part‑time, Permanent
Schedule: Saturday 9 am – 5 pm
Weekend Assistant employer: Michael Graham Estate Agents
Michael Graham Estate Agents is an exceptional employer, offering a dynamic work culture that values professionalism and client engagement. Located in the picturesque town of Buckingham, employees benefit from a supportive environment that encourages personal growth and provides opportunities for additional commission earnings, making it a rewarding place to advance your career in estate agency.
Contact Details:
Michael Graham Estate Agents Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Assistant
✨Tip Number 1
Familiarise yourself with the local property market in Towcester. Understanding the area, including its amenities and housing trends, will help you engage more effectively with clients and demonstrate your knowledge during any discussions.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be dealing with incoming calls, being polite and friendly while efficiently handling queries is crucial. Consider role-playing scenarios with friends to build confidence.
✨Tip Number 3
Get comfortable with CRM systems. If you have experience with similar software, brush up on those skills. If not, consider watching tutorials or reading guides to understand how to log calls and maintain records accurately.
✨Tip Number 4
Show your enthusiasm for customer service. During any interactions, emphasise your dedication to providing first-class client care. Share examples from past experiences where you've gone above and beyond to assist customers.
We think you need these skills to ace Weekend Assistant
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Weekend Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Michael Graham and how you can contribute to their residential sales and lettings team.
Highlight Relevant Experience:In your CV, emphasise any previous roles where you dealt with customer service, data entry, or CRM systems. Provide examples of how you've successfully managed client interactions or maintained accurate records.
Be Professional and Polite:Since the role involves liaising with clients and handling calls, ensure your application reflects a professional tone. Use polite language and demonstrate your commitment to providing excellent customer service throughout your application.
How to prepare for a job interview at Michael Graham Estate Agents
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Weekend Assistant. Familiarise yourself with tasks like arranging viewings, liaising with clients, and maintaining records on the CRM system. This will help you answer questions confidently and show your enthusiasm for the role.
✨Demonstrate Excellent Communication Skills
Since you'll be dealing with clients and customers, it's crucial to showcase your communication skills during the interview. Practice polite and professional responses, and be ready to discuss how you would handle various customer interactions.
✨Show Your Team Spirit
The job involves supporting a busy sales and lettings team, so be prepared to talk about your experience working in teams. Highlight examples where you've collaborated effectively with others to achieve common goals.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the company and the role. Ask about the team dynamics, training opportunities, or what a typical weekend looks like in this position. This not only helps you gather information but also demonstrates your proactive attitude.
