At a Glance
- Tasks: Lead a team and manage residential properties while ensuring excellent service for landlords and tenants.
- Company: Join a supportive team at a growing property management company.
- Benefits: Full-time role with ongoing training, career progression, and a dynamic work environment.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in property management and develop your leadership skills.
- Qualifications: Experience in residential property management and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
We’re looking for an experienced and proactive Residential Property Manager to lead our Property Management team and oversee a diverse portfolio of residential properties.
In this role, you’ll combine team leadership with hands‑on property management—ensuring compliance, coordinating maintenance, and delivering an excellent experience for both landlords and tenants.
Key Responsibilities
- Lead and support a team of Property Managers, ensuring workloads are effectively managed
- Monitor outstanding maintenance works, compliance requirements, and service delivery
- Provide guidance and hands‑on support to ensure tasks are completed efficiently
- Property & Tenancy Management
- Manage a portfolio of properties, delivering a high standard of service to landlords and tenants
- Maintain clear and consistent communication, ensuring all parties are regularly updated
- Keep accurate and detailed records using the company’s property management system
- Inspections & Maintenance
- Conduct property inspections (initial and periodic) and produce detailed reports with photographs
- Identify maintenance issues, obtain landlord approval, and coordinate required works
- Raise and manage work orders, ensuring timely completion and regular progress updates
- Liaise with contractors, obtain quotes, and oversee works through to completion
- Carry out site visits where required to ensure quality standards are met
- Compliance & Safety
• Ensure all properties meet legal and safety requirements, including
- Gas Safety Certificates
- EICRs (Electrical Safety)
- EPC ratings (minimum E or above)
- Smoke alarms and CO detectors
- Maintain up-to-date contractor documentation, including public liability insurance
- Tenancy End Process
- Coordinating check‑out inspections with inventory clerks
- Reviewing reports and negotiating deposit deductions
- Handling disputes and supporting Tenancy Deposit Scheme claims where necessary
- Ensure accurate key management and records across all offices
- Administration & Systems
- Use internal software to manage maintenance, appointments, communications, and records
- Process contractor invoices accurately for submission to accounts
- Additional Responsibilities
- Escalate complaints where appropriate
- Participate in ongoing training and development
- Support wider team and business needs as required
- What We’re Looking For
- Proven experience in residential property management
- Strong knowledge of lettings legislation and compliance requirements
- Excellent organisational and problem‑solving skills
- Confident communicator with strong customer service skills
- Ability to manage multiple priorities in a fast‑paced environment
- Experience managing or mentoring a team (preferred)
- Comfortable using property management software and digital tools
What We Offer
- Supportive team environment
- Ongoing training and development
- Opportunity to take ownership of a key department
- Career progression within a growing business
- Job Type: Full-time, Permanent
- Schedule
- Monday to Friday (9:00am–5:30pm)
Saturday rota (9:00am–4:00pm)
Michael Graham is the trading name of Michael Graham Estate Agents Limited and is registered in England and Wales
- Company
- Registration
- Number: 3646844 | Registered
Office: The Pinnacle, Building A, 150 - 170 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 1FD | VAT Registration
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Residential Property Manager in Milton Keynes employer: Michael Graham Estate Agents
Michael Graham Estate Agents is an exceptional employer, offering a dynamic work culture that values professionalism and client engagement. Located in the picturesque town of Buckingham, employees benefit from a supportive environment that encourages personal growth and provides opportunities for additional commission earnings, making it a rewarding place to advance your career in estate agency.
Contact Details:
Michael Graham Estate Agents Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager in Milton Keynes
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Michael Graham Estate Agents.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Michael Graham Estate Agents? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Michael Graham Estate Agents's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Residential Property Manager in Milton Keynes
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Residential Property Manager role at Michael Graham Estate Agents, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Michael Graham Estate Agents
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Michael Graham Estate Agents operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Michael Graham Estate Agents. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Michael Graham Estate Agents.
