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- Tasks: Lead a team and manage residential properties while ensuring excellent service for landlords and tenants.
- Company: Join a supportive and growing property management company in Milton Keynes.
- Benefits: Full-time role with ongoing training, career progression, and a collaborative team environment.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in property management and develop your leadership skills.
- Qualifications: Experience in residential property management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an experienced and proactive Lettings Property Manager & Maintenance Supervisor to lead our Property Management team and oversee a diverse portfolio of residential properties. In this role, you’ll combine team leadership with hands-on property management—ensuring compliance, coordinating maintenance, and delivering an excellent experience for both landlords and tenants.
Key Responsibilities
- Lead and support a team of Property Managers, ensuring workloads are effectively managed.
- Monitor outstanding maintenance works, compliance requirements, and service delivery.
- Provide guidance and hands-on support to ensure tasks are completed efficiently.
- Manage a portfolio of properties, delivering a high standard of service to landlords and tenants.
- Maintain clear and consistent communication, ensuring all parties are regularly updated.
- Keep accurate and detailed records using the company’s property management system.
- Conduct property inspections (initial and periodic) and produce detailed reports with photographs.
- Identify maintenance issues, obtain landlord approval, and coordinate required works.
- Raise and manage work orders, ensuring timely completion and regular progress updates.
- Liaise with contractors, obtain quotes, and oversee works through to completion.
- Carry out site visits where required to ensure quality standards are met.
- Ensure all properties meet legal and safety requirements, including Gas Safety Certificates, EICRs (Electrical Safety), EPC ratings (minimum E or above), smoke alarms, and CO detectors.
- Maintain up-to-date contractor documentation, including public liability insurance.
- Coordinating check-out inspections with inventory clerks.
- Reviewing reports and negotiating deposit deductions.
- Handling disputes and supporting Tenancy Deposit Scheme claims where necessary.
- Ensure accurate key management and records across all offices.
- Use internal software to manage maintenance, appointments, communications, and records.
- Process contractor invoices accurately for submission to accounts.
- Escalate complaints where appropriate.
- Participate in ongoing training and development.
- Support wider team and business needs as required.
What We’re Looking For
- Proven experience in residential property management.
- Strong knowledge of lettings legislation and compliance requirements.
- Excellent organisational and problem-solving skills.
- Confident communicator with strong customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience managing or mentoring a team (preferred).
- Comfortable using property management software and digital tools.
What We Offer
- Supportive team environment.
- Ongoing training and development.
- Opportunity to take ownership of a key department.
- Career progression within a growing business.
Job Type: Full-time, Permanent
Schedule: Monday to Friday (9:00am–5:30pm), Saturday rota (9:00am–4:00pm)
Lettings Property Manager and Maintenance Supervisor in Milton Keynes employer: Michael Graham Estate Agents
Contact Detail:
Michael Graham Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Property Manager and Maintenance Supervisor in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and team culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Lettings Property Manager & Maintenance Supervisor. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Lettings Property Manager and Maintenance Supervisor in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Property Manager role. Highlight your experience in property management and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills: As a Lettings Property Manager, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Michael Graham Estate Agents
✨Know Your Stuff
Make sure you brush up on your knowledge of lettings legislation and compliance requirements. Being able to discuss these topics confidently will show that you're not just experienced, but also proactive about staying informed.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or mentored others in the past. Highlight specific situations where your leadership made a difference in property management or team dynamics.
✨Demonstrate Problem-Solving Abilities
Think of a few scenarios where you've had to tackle maintenance issues or compliance challenges. Be ready to explain your thought process and the steps you took to resolve these problems effectively.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing how you maintain clear communication with landlords, tenants, and contractors. This will help you stand out as a confident communicator.