At a Glance
- Tasks: Interact with guests, manage reservations, and ensure exceptional service.
- Company: Join Lympstone Manor, a 5-star luxury resort with a Michelin Star restaurant.
- Benefits: Competitive salary, generous holiday, staff discounts, and free meals.
- Other info: Opportunities for career growth in a dynamic and supportive environment.
- Why this job: Be part of a passionate team delivering memorable experiences in hospitality.
- Qualifications: Experience in luxury hotels, strong communication, and teamwork skills.
The predicted salary is between 31500 - 38500 £ per year.
Location
Lympstone Manor 5* Luxury between Exeter and Exmouth
Resort information
https://lympstonemanor. co. uk/
Hours
Full time
Relationships
- Reservation team, Front of House team, Sales & Events team
- Welcome
Become part of the something bigger.
Lympstone Manor is the home of five red star exceptional luxury.
A leading member of Relais & Chateau, our 21 contemporary bedrooms, 6 luxury shepherds huts, Michelin Star and 5 AARosette restaurant, brand new swimming pool and clubhouse, world-class winecellar and vineyard guarantee an experience for all to adore.
Make a difference.
People and passion are why we exist.
We strive to achieve the exceptional in all that we do.
Each of us are empowered to deliver a personal experience, to be the leaders in service and hospitality.
If you understand what it takes to deliver memorable moments and you truly believe you can make a difference to someone else's day, we want to hear from you.
Our team is at the heart of our business.
Our success depends on them, so we make sure they’re happy.
The Michael Caines Collection offers incredible opportunities for talented, committed and passionate people who are looking to progress a career within hospitality.
We champion personality, reward excellence and develop dreams.
Discover the role
We are looking for a Reservationist to join our team.
The ideal candidate will need good communication skills and the ability to work as part of a team.
You will be expected to provide your HOD with all the support they need and have a positive and flexible attitude towards your working environment.
- What you’ll be doing
- Interact with customers in a professional, friendly and confident manner.
- Handle guest reservations & bookings to the correct standard.
- Build rapport with guests in order to maximise sales opportunities and generate future business.
- Communicate and share knowledge with other hotel departments on a regular basis.
- Work closely with the Front office team to ensure a smooth, effective and courteous service at all times.
- Who we’re looking for
- Previous experience in 5-star luxury hotels essential.
- Good organisational skills and time management.
- Attention to detail.
- Teamwork, flexibility and interpersonal skills.
- Ability to focus in a busy environment.
- Discover the rewards
- Generous monthly service charge addition.
- 28 days holiday per year.
- Staff company benefits and discounts.
- Free staff meals.
- 25% discount in the restaurant on Food and Beverage.
- Staff Bed and Breakfast Rate.
- Introduce a friend bonus.
- #J-18808-Ljbffr
Reservationist £26,984.10 plus tronc in Exmouth employer: Michael Caines Ltd.
Lympstone Manor is an exceptional employer, offering a vibrant work culture where passion and personality are celebrated. With a commitment to employee growth, the company provides generous benefits including a monthly service charge addition, 28 days of holiday, and exclusive discounts, all within the stunning setting of a 5-star luxury resort. Join us to be part of a team that values your contributions and empowers you to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Reservationist £26,984.10 plus tronc in Exmouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Michael Caines Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Michael Caines Ltd.
Don't be shy about reaching out to Michael Caines Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reservationist £26,984.10 plus tronc in Exmouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Michael Caines Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Michael Caines Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
