At a Glance
- Tasks: Provide top-notch customer service and assist guests with their needs.
- Company: Join the luxurious Lympstone Manor team, a 5-star hotel.
- Benefits: Competitive salary, generous service charge, and staff discounts.
- Other info: Enjoy free meals, holiday perks, and a fun staff party!
- Why this job: Be part of creating unforgettable experiences for guests in a stunning setting.
- Qualifications: Customer-focused with attention to detail and teamwork skills.
The predicted salary is between 24000 - 30000 £ per year.
Role: Day Porter
Location: Lympstone Manor 5* Luxury between Exeter and Exmouth
Salary: Competitive salary plus generous service charge
Hours: Full time / Part time
Relationships: Reception, Front of House, Kitchen, Housekeeping
Discover the role
We are looking for a Day Porter to join our Front of House team. The ideal candidate will be passionate about the industry and the work they do and will consistently perform to the highest level ensuring all Lympstone Manor standards are met. They will work as a team to provide the very best possible levels of customer service, providing the guest with an unforgettable stay. Proven experience in the industry and similar hotels is desirable.
What You’ll Be Doing
- Interacting with customers in a professional and friendly manner
- Providing a concierge service to guests on request
- Assisting with breakfast service/early morning trays as required
- Providing a valeting service to all guests, including parking, cleaning and polishing of cars
- Offering all guests assistance where possible, including luggage, shoe polishing and laundry services
Who We’re Looking For
- Customer orientated
- Has attention to detail
- Good standard of spoken and written English
- Insists on high standards
- The ability to work as an effective team
Discover the rewards
- Competitive pay package
- Generous monthly service charge addition
- 28 days holiday per year
- Staff company benefits and discounts
- Free staff meals
- 25% discount in the restaurant on Food and Beverage
- Staff Bed and Breakfast Rate
- Special Staff Relais Châteaux Rate
- 1 year service bonus
- 1 year service Guest experience
- 2 year service Guest experience
- Pension contribution
- Introduce a friend bonus
- Staff Party
Day Porter - full time or part time in Exmouth employer: Michael Caines Collection
Lympstone Manor is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to excel in their roles. With competitive salaries, generous service charges, and a range of employee benefits including discounts and bonuses, we prioritise the growth and well-being of our staff. Located in a stunning 5* luxury setting between Exeter and Exmouth, our Day Porters play a crucial role in delivering unforgettable guest experiences while enjoying a supportive and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Day Porter - full time or part time in Exmouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Michael Caines Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Michael Caines Collection
Don't be shy about reaching out to Michael Caines Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Day Porter - full time or part time in Exmouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Michael Caines Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Michael Caines Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
