At a Glance
- Tasks: Manage sales admin tasks, ensuring smooth operations and excellent customer service.
- Company: Join a dynamic team at Michael Anastassiades in London.
- Benefits: Competitive salary, benefits, and opportunities for professional growth.
- Why this job: Be part of a close-knit team and make a real impact in sales.
- Qualifications: Strong organisational skills and a desire to work in sales.
- Other info: Fast-paced environment with potential for permanent position.
The predicted salary is between 30000 - 42000 £ per year.
Location: Michael Anastassiades office, 115 Old Street London
Job Type: Full-time, office based, 6 month contract with a view to becoming permanent
Reports To: Sales Operations and Service Manager
Dotted line: Head of Sales
Job Overview
We are seeking a highly organised and proactive Sales Coordinator to manage a varied set of sales administrative support tasks (e.g. order processing, invoicing, shipping coordination etc). This role is essential for ensuring seamless customer service, efficient sales operations, and effective communication between internal teams, customers, and agents. Working within a small close-knit team, you will work closely with your line manager, the Sales Operations & Services Manager. If you are organised and proactive, and would thrive in a fast-paced environment, this could be the perfect opportunity for you.
Key Responsibilities
- Manage and respond to general inquiries from the company inbox, ensuring prompt and accurate replies.
- Prepare and send customer quotations in line with pricing guidelines and client requirements.
- Chase older quotes and proformas, removing outdated ones from NetSuite.
- Oversee end-to-end sales order processing, ensuring accuracy and efficiency.
- Follow up on open orders and pending payments to ensure timely completion.
- Obtain and compare shipping quotes to ensure cost-effective and timely delivery.
- Notify customers when their orders are ready for collection, providing accurate shipping weights and dimensions.
- Coordinate despatch notifications and send tracking information to customers.
- Assist with product returns, including logging and tracking progress.
- Communicate with customers regarding return statuses and facilitate necessary replacements.
- Coordinate product repairs, including providing photographic evidence and issuing write-offs or new orders as needed.
- Identify and contribute with potential improvements in the internal processes.
- Send payment confirmations to clients as well as follow up on outstanding balance payments to avoid dispatch delays.
- Provide administrative support in liaising with the Studio projects.
- Support with production of sales materials (e.g. pricelists, catalogues, presentations, sample boxes etc) as well as maintaining the server with relevant updates.
- Regular concise reporting to Sales Operations & Services Manager, as well as wider reporting to sales team.
- Serve as a liaison for agents, ensuring smooth communication and execution of customer requests in their territories.
- Act as the point of contact for shipping-related inquiries, working closely with our shipping partner and customers to resolve any issues.
- Work closely with outbound sales team as a support with specifiers and high-net-worth clients on contract and/or custom projects, ensuring smooth internal communication and coordination with our design and production teams; initial evaluation and quotation to the point of sale.
- Work closely with the sales, product and operation teams, regularly updating project progress, and contributing to achieving individual and team targets.
Required Skills & Qualifications
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both written and verbal.
- Experience not necessary but strong desire to work in sales is essential.
- Familiarity with NetSuite or similar ERP systems is a plus.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Attention to detail and problem-solving abilities.
- Ability to work independently and as part of a team.
Why Join Us?
- Opportunity to work in a dynamic and supportive team.
- Role based in London, sitting in the small sales team.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
If you are a detail-oriented professional with strong administrative and coordination skills, we would love to hear from you! Apply now by submitting your CV and cover letter to jobs@michaelanastassiades.com
Sales Coordinator employer: Michael Anastassiades
Contact Detail:
Michael Anastassiades Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their products and services inside out, so you can show how you’d fit right in with the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Sales Coordinator role. We want to see how your organisational skills and attention to detail shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Explain why you're excited about the role and how you can contribute to our team. Keep it concise but engaging.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your ability to convey information clearly and effectively. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Michael Anastassiades
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Coordinator role. Familiarise yourself with the key responsibilities like order processing and customer communication. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Be ready to discuss how you prioritise tasks and ensure accuracy in your work.
✨Brush Up on Communication
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you effectively communicated with clients or team members to resolve issues.
✨Demonstrate Your Proactivity
The job description highlights the need for a proactive approach. Think of instances where you've taken the initiative to improve processes or solve problems. Sharing these examples will show that you're not just reactive but also forward-thinking.
