Principal Business Analyst - Milton Keynes

Principal Business Analyst – Milton Keynes

Vacancy Name
Principal Business Analyst
Employment Type
Full-Time
Location
Milton Keynes
Job Role
At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that\’s accomplished, we\’re here to compensate victims quickly, fairly and compassionately.
Last year we helped more than 42,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.
We\’re looking for a Principal Business Analyst to come and join our team!
The Principal Business Analyst (PBA) designs solutions that meet the needs of stakeholders, clients and users across the Organisation. They work on a variety of projects across the Organisation, supporting the Organisation in delivering business benefits through successful Change projects, programmes and workstreams. The PBA designs, creates and leads all BA\’s across the Organisations portfolio with a range of tools, approaches and methodologies to achieve consistency, deliver success and improve standards.
The PBA will directly manage all BA resources across the Change portfolio, ensuring alignment and consistency in approach and outcomes. The PBA will create and champion the BA culture across the Organisation, raising the profile of the BA community and associated investment in this capability.
Key Outputs
Stakeholder Engagement:

• Create, build and maintain a network of strong relationships working across the organisation (working closely with business SMEs, department heads, and other key stakeholders to understand business needs and priorities).
• Facilitate workshops, meetings, and interviews to elicit and capture requirements, identify challenges, and explore opportunities for improvement.
• Communicate complex concepts and solutions in a clear and concise manner appropriate for the audience.
• Identify, manage and where required, escalate issues, risks and concerns to ensure appropriate risk mitigation.

Business Analysis:

• Develop and mature the BA approach and capability within the Organisation in standardising the approach, methodologies and tooling used across Projects and Programmes.
• Work with the CMO team to ensure that Business Analysis is correctly reflected in the Change Framework and make access to templates, tooling and processes easy to use/access.
• Lead the elicitation, documentation, and analysis of business requirements across multiple workstreams, projects and where required, programmes, ensuring they are comprehensive, accurate, and aligned with business goals.
• Champion the BA capability across projects, programmes and BAU to ensure that the appropriate skills, approaches and methodologies are applied to analysis across the organisation.
• Lead the development of detailed functional specifications, use cases, user stories, and process models to support the development and implementation of solutions.
• Collaborate cross functionally and with technical teams to ensure that requirements are understood and translated into system design and functionality.
• Ensure comprehensive documentation of acceptance criteria to enable meaningful testing, support defect triage to validate that solutions meet business needs and requirements.
• Ensure that all deliverables meet the highest quality standards and comply with organisational standards and industry best practices.
• Conduct reviews and walkthroughs of business requirements and functional specifications with stakeholders and project teams.
• Analyse and document business processes, identify inefficiencies, and recommend solutions to optimize performance and enhance productivity.
• Lead initiatives to streamline workflows, reduce costs, and improve overall business operations.
• Utilise data-driven analysis to support decision-making and provide actionable insights.

Continuous Improvement & Innovation:

• Stay current with industry trends, emerging technologies, and best practices in business analysis and project management.
• Implement and maintain a culture of continuous improvement by identifying opportunities for innovation and implementing best practices, providing a unified voice for the BA community.
• Lead the maturing of the Analysis practice as well as the wider change practice of the organisation through the development and refinement of business analysis methodologies, tools, and templates.

Leadership & Team Management:

• Manage high performing team of Lead Business Analysts and Business Analysts in the day to day operations/specific project/programme requirements.
• Lead, coach and mentor the team on analysis, processes and broader Project/Programme relationship/stakeholder management; providing guidance, training, and support to ensure high performance.
• Develop and implement an approach to ensuring quality and consistency across the BA practise.
• Foster a collaborative and inclusive team environment, promoting knowledge sharing and professional development.

Relationships
Qualifications and Education
Skills and Knowledge
Desirable qualifications/ technical knowledge:

• Formal qualifications in Business Analysis.
• Knowledge or understanding of project methodologies such as Waterfall and Agile.

Experience

• Significant experience as a Senior/Lead/Principal BA.
• Experience of leading BA delivery on complex projects or programmes (>£1m).
• Experience of successfully managing, coaching and mentoring junior Business Analysts.
• Proven experience in an agile and waterfall delivery environment.
• Intermediate level experience in all or some of the following: Scrum, Kanban, Time Boxing , Adaptive planning, Burn Down Lists.

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.
So, if you think big, love a challenge and want to make a difference to people\’s lives, we want to hear from you.
Salary circa £70,000 per annum
Grade 13
35 hours per week (Monday – Friday)
IT kit supplied to you
£320 (before tax) start up allowance
Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14
Other Benefits include:
Contributory Group Stakeholder Personal pension scheme
Life Assurance
Employee Incentive Scheme
27 days holiday (plus public holidays)
Holiday purchase scheme
Sports and Social Club
24/7 Employee Assistance Programme
Free access to online tools to support mental and physical health
Enhanced maternity, paternity and adoption leave
1 volunteer day each year and charity matched funding scheme
For more information, take a look at our job pack: HERE
Benefits
Contract Type
Permanent
Applications Close Date
30 Jan 2025