Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Continuous Insurance Enforcement programme to eliminate uninsured driving.
- Company: Join MIB, a passionate team dedicated to making roads safer for everyone.
- Benefits: Enjoy hybrid working, generous holiday allowance, and a supportive work environment.
- Why this job: Make a real impact on road safety while developing your career in a dynamic setting.
- Qualifications: Experience in product roadmaps and stakeholder management is essential.
- Other info: Work from our newly refurbished Milton Keynes office with a vibrant team.
The predicted salary is between 36000 - 60000 £ per year.
At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.
Last year we helped more than 42,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.
We’re looking for a Services Manager to be the business lead for the operation and ongoing evolution of the Continuous Insurance Enforcement (CIE) programme, aligning with MIB’s strategy. You’ll own the creation of a roadmap of prioritised, measured, strategic and tactical change aligned with DVLA to ensure the service is secure, relevant and embedded as a key component to support MIB's strategic ambition to eliminate uninsured driving, as well as becoming a key component of cross functional working to ensure delivery is achieved against agreed targets.
- To focus on the uninsured driving prevention, and data service strategic ambitions as a priority to ensure the inflight and new initiatives are aligned.
- To be the business lead for the creation of CIE roadmaps and their development thereafter, working in conjunction with central services teams to ensure consistency is achieved.
- To work with the business and IS to help establish and maintain a clear and current picture of our 'as-is' landscape of products and services, and work collaboratively on 'to-be' views if required to ensure planning alignment is achieved.
- Own the day to day responsibility of ensuring the transfer of information between MIB service desk and DVLA operations is undertaken in accordance with the process that exists.
- Create and co-create presentation materials to be used in promotion of MIB’s strategic objective to eliminate uninsured driving.
- Support the Head of Uninsured Driving Prevention with Government level concepts that support the core strategic ambition to eliminate uninsured driving.
Experience:
- Developing and maintaining product roadmaps, ideally in insurance or financial service industries.
- Customer and stakeholder management, including delivering presentations to groups of varying sizes and up to c-suite.
- Developing financial and customer experience-led business cases.
- Self-reliant, ability to work without supervision.
35 hours per week (Monday - Friday)
320 (before tax) start up allowance
Hybrid working (2 days in the office per week) from our newly refurbished Milton Keynes office, MK14
Contributory Group Stakeholder Personal pension scheme
Life Assurance
27 days holiday (plus public holidays)
Holiday purchase scheme
24/7 Employee Assistance Programme
Free access to online tools to support mental and physical health
Enhanced maternity, paternity and adoption leave
Contract Type: Permanent
Holiday Services Manager (Permanent) employer: MIB
Contact Detail:
MIB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Services Manager (Permanent)
✨Tip Number 1
Familiarise yourself with the Continuous Insurance Enforcement (CIE) programme and its objectives. Understanding how this initiative aligns with MIB's mission will help you demonstrate your passion for making roads safer during interviews.
✨Tip Number 2
Network with professionals in the insurance and financial services industries. Attend relevant events or join online forums to connect with individuals who can provide insights into the role and potentially refer you to opportunities at MIB.
✨Tip Number 3
Prepare to discuss your experience in developing product roadmaps and managing stakeholders. Be ready to share specific examples of how you've successfully led projects and collaborated with cross-functional teams in previous roles.
✨Tip Number 4
Showcase your presentation skills by creating a mock presentation on a relevant topic, such as strategies to eliminate uninsured driving. This will not only demonstrate your expertise but also your proactive approach to the role.
We think you need these skills to ace Holiday Services Manager (Permanent)
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Services Manager position. Understand the key responsibilities and required skills, especially those related to developing product roadmaps and stakeholder management.
Tailor Your CV: Customise your CV to highlight relevant experience in insurance or financial services, particularly any work involving product roadmaps or customer experience-led business cases. Use specific examples that demonstrate your ability to manage projects and collaborate with teams.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for making roads safer. Mention how your background aligns with MIB's mission and how you can contribute to their strategic objectives.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MIB
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the job description and the key responsibilities of a Services Manager. Familiarise yourself with the Continuous Insurance Enforcement programme and how it aligns with the company's mission to eliminate uninsured driving.
✨Prepare for Stakeholder Management Questions
Given the emphasis on customer and stakeholder management, be ready to discuss your experience in this area. Prepare examples of how you've successfully managed relationships and delivered presentations to various audiences, including senior executives.
✨Showcase Your Strategic Thinking
The role requires creating and developing roadmaps for strategic change. Be prepared to discuss your approach to strategic planning and how you've previously aligned initiatives with broader business goals. Use specific examples to illustrate your thought process.
✨Demonstrate Your Self-Reliance
As the position requires working without supervision, highlight instances where you've taken initiative and worked independently. Share examples that showcase your ability to manage projects and drive results autonomously.
