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For Companies At a Glance
- Tasks: Engage with potential donors over the phone to raise funds for a charity.
- Company: Join a growing Bristol-based charity fundraising call centre making a difference.
- Benefits: Enjoy remote work, competitive pay, and performance bonuses.
- Why this job: Make an impact while working from home in a supportive team environment.
- Qualifications: Recent experience in telesales or fundraising and strong communication skills required.
- Other info: Paid training provided, with opportunities for growth and increased earnings.
You will need recent call handling, outbound telesales or fundraising experience for the position. You will need a decent laptop or computer and (call centre type) headset with a microphone to commence this position along with a decent broadband connection.
A Bristol based charity fundraising call centre is expanding and requires creative and passionate people to join the team. This job is work from home indefinitely, however you will need your own decent Windows modern computer and a USB headset with a microphone, you also need a decent broadband connection with an upload speed above 8 and a download speed above 25.
Key Responsibilities
- The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent outbound telesales experience or fundraising experience.
- The Charity Fundraiser / Telesales Advisor will need a passion for charity and will need the ability to work a computer and input information into a computer.
Training and Interview Process
There is a telephone interview including a script based roleplay / pretend call and they are doing weekly remote training sessions on Zoom. The training is paid, so the first 2 days of online Zoom training, which amounts to 14 hours, is held back until you complete 120 hours service.
Working Hours and Pay
The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30; if you work the Saturday you get a day off in the week. This role pays £12.35ph, however consistent target achievement will see the rate rise to £12.70ph and then to £13.05ph with good OTE commission opportunities. Whilst in training/Graduation Bay, the pay rate is £12.21ph (normally first 2 weeks depending on your performance). The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra £2ph (see on-target base rate). Every sign-up beyond the minimum target is paid at a rate of £17.50 per sign-up.
Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.
Work From Home / Remote Charity Fundraiser employer: MI
Contact Detail:
MI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work From Home / Remote Charity Fundraiser
✨Tip Number 1
Brush up on your outbound telesales and fundraising skills. Since this role requires recent experience, consider practising common sales techniques and fundraising pitches to ensure you're confident during the interview.
✨Tip Number 2
Familiarise yourself with the charity sector. Research the charity you’ll be working for and understand their mission and values. This knowledge will help you connect better with potential donors and show your passion during the interview.
✨Tip Number 3
Prepare for the telephone interview by practising roleplay scenarios. Since there’s a script-based roleplay involved, rehearse common objections and how to handle them effectively to demonstrate your communication skills.
✨Tip Number 4
Ensure your tech setup is ready. Test your computer, headset, and internet connection beforehand to avoid any technical issues during the interview or training sessions. A smooth setup shows professionalism and readiness.
We think you need these skills to ace Work From Home / Remote Charity Fundraiser
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your recent call handling, outbound telesales, or fundraising experience in your application. Use specific examples to demonstrate your skills and achievements in these areas.
Show Your Passion for Charity: In your cover letter or personal statement, express your passion for charity work. Explain why you want to be a part of this role and how you can contribute to the charity's mission.
Technical Requirements: Clearly state that you have a decent Windows modern computer, a USB headset with a microphone, and a reliable broadband connection that meets the specified upload and download speeds. This shows you are prepared for remote work.
Prepare for the Interview: Since the interview includes a script-based roleplay, practice common fundraising or telesales scenarios. Familiarise yourself with the script and be ready to demonstrate your communication skills effectively.
How to prepare for a job interview at MI
✨Prepare for Roleplay Scenarios
Since the interview includes a script-based roleplay, practice common fundraising scenarios. Familiarise yourself with potential objections and how to respond effectively, showcasing your communication skills.
✨Show Your Passion for Charity
Demonstrate your enthusiasm for charitable work during the interview. Share personal stories or experiences that highlight your commitment to making a difference, as this will resonate well with the interviewers.
✨Highlight Relevant Experience
Be ready to discuss your recent call handling, telesales, or fundraising experience in detail. Use specific examples to illustrate your success in these roles, focusing on how you achieved targets and engaged with customers.
✨Ensure Technical Readiness
Before the interview, check that your computer and headset are functioning properly. A stable internet connection is crucial, so ensure your broadband meets the required speeds to avoid any disruptions during the call.
