Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive buyer recruitment and build strong client relationships in the MICE industry.
- Company: Join a leading events company connecting global travel and event professionals.
- Benefits: Competitive salary, generous holiday, health insurance, and global travel opportunities.
- Why this job: Be part of a dynamic team shaping high-impact connections across the Americas.
- Qualifications: Proven sales experience in the MICE industry and strong relationship-building skills.
- Other info: Enjoy a 4 pm Friday finish and a commitment to diversity and inclusion.
The predicted salary is between 42000 - 60000 £ per year.
Central London, Borough (Hybrid)
Our Story
Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry. Our brands connect the major players in both MICE and leisure travel through one-to-one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground-breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world’s most respected event planners and travel designers. We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do.
At M&I we connect the global MICE industry through world-class events in the world’s best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human-to-human connections to secure high-quality business.
The Role
As a company, we’re on an exciting journey of growth and development. That’s where you come in… We’re recruiting for a Client Relations Manager dedicated to the Americas market, working American hours (11:00 – 19:00 UK time). This is a proactive sales role with a strong emphasis on new business development and achieving monthly targets. You’ll be responsible for driving buyer recruitment for our world-class M&I events, hitting the ground running with high-volume outbound calls and strategic outreach. A strong sales background in the MICE industry is essential. As well as intensive telesales campaigns, this role involves regular international travel at our M&I events, attendance at industry trade shows and the possibility of face-to-face sales trips as we evolve in the future.
Additionally, you’ll:
- Expand our global buyer network by identifying new opportunities in the MICE sector.
- Provide mentorship to junior team members and contribute to team development.
- Reach and exceed personal buyer recruitment targets every month.
- Manage the full recruitment process from prospecting to confirmed attendance of buyers.
- Nurture long-lasting relationships with clients and develop a thorough understanding of their business.
- Keep up with industry trends to advise management on strategies and tactical development.
- Attend the events to further develop relationships with your clients and assist with onsite event management.
Due to the nature of the events industry, you may occasionally be required to work outside of hours to meet deadlines.
To be considered as a Client Relations Manager, you’ll need:
- Proven senior sales experience with a track record of exceeding targets and driving revenue growth.
- Previous experience working in events, hotels, DMCs, venues, or elsewhere in the MICE industry.
- Passionate about the global meetings and incentives industry, with a keen interest in shaping high-impact connections across the Americas market.
- Energetic, driven, and commercially minded with a hunger to succeed in a fast-paced sales environment.
- Strong strategic sales and negotiation skills.
- Confident in both cold outreach and face-to-face presentations, with a consultative approach to relationship-building.
- Confidence in networking with C-level executives.
- Exceptional verbal and written communication skills, with the ability to engage stakeholders at all levels.
- Highly organised with strong time management and pipeline prioritisation skills.
- Ability to work independently and drive results with minimal supervision.
- Experience using a CRM and Office 365.
- Additional language skills are an advantage.
We offer a competitive salary and a thoughtful benefits package designed to support your well-being, growth, and work-life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit.
£60,000 OTE, including performance-based incentives and an attractive compensation package.
36 days of paid holiday (including bank holidays), with additional days awarded for length of service.
Receive £50/month contribution towards Bupa private health insurance, starting after probation.
Access confidential 24/7 support through Health Assured’s Employee Assistance Programme, covering mental health, wellbeing, financial guidance and life changes.
Benefit from extended maternity leave and enhanced paternity leave to support growing families.
Team members have the exciting opportunity to travel the world, providing support at our events.
Start your weekend early with a 4 pm Friday finish!
Our Commitment to Diversity
Our approach to diversity is simple: it’s about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve.
How to Apply
We review every application with care and attention. If you're excited to contribute to our mission, we’d love to hear from you. Applications are reviewed on a rolling basis. To ensure your experience and perspective are considered, we encourage you to apply early.
Our Company Website www.mi-forums.com
Our Events Portfolio www.wwideevents.com, www.amourforums.com, www.privateluxuryevents.com, www.travel-fest.com
Client Relations Manager - Americas (Events) employer: M&I
Contact Detail:
M&I Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relations Manager - Americas (Events)
✨Tip Number 1
Get networking! Attend industry events and trade shows to meet potential clients face-to-face. This is your chance to showcase your personality and build those all-important H2H connections.
✨Tip Number 2
Don’t be shy about making cold calls. Practice your pitch and reach out to prospects directly. Remember, it’s all about being proactive and showing your enthusiasm for the MICE industry!
✨Tip Number 3
Leverage social media to connect with industry leaders and potential clients. Share insights, engage in conversations, and position yourself as a knowledgeable resource in the events space.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Client Relations Manager - Americas (Events)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the MICE industry shine through! We want to see that you’re not just looking for a job, but that you’re genuinely excited about making connections and driving business in this vibrant sector.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in sales and client relations. We love seeing how your past roles have prepared you for this position, so don’t hold back on showcasing your achievements and skills that align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Client Relations Manager role. Be sure to mention specific experiences that demonstrate your ability to exceed targets and build relationships, as well as your understanding of the Americas market.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us that you’re proactive and keen to join our team at Worldwide Events!
How to prepare for a job interview at M&I
✨Know Your MICE Industry Inside Out
Before the interview, brush up on your knowledge of the MICE industry. Familiarise yourself with current trends, key players, and recent events. This will not only show your passion but also help you engage in meaningful conversations about how you can contribute to the company's growth.
✨Showcase Your Sales Success
Prepare specific examples of how you've exceeded sales targets in previous roles. Use metrics to quantify your achievements, such as percentage increases in revenue or number of new clients acquired. This will demonstrate your capability and drive to succeed in a proactive sales role.
✨Practice Your Networking Skills
Since this role involves building relationships with C-level executives, practice your networking pitch. Be ready to discuss how you approach relationship-building and provide examples of successful connections you've made in the past. Confidence is key!
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's future plans in the Americas market or how they measure success in client relations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
