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For Companies At a Glance
- Tasks: Administer pension cases and provide top-notch customer service via phone and email.
- Company: Join a large international pensions business with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary of £24,500 plus additional benefits.
- Why this job: Be part of a dynamic team focused on delivering exceptional customer experiences.
- Qualifications: Must have administration experience in financial services and strong IT skills.
- Other info: Ideal for those looking to grow their career in the pensions sector.
The predicted salary is between 19500 - 27500 £ per year.
Job Description
This large international pensions business is currently seeking a Customer Services Administrator to join its team in Liverpool.
In this role you will undertake administration of pension cases, and deal with customers by phone and in writing and ensuring the service customers receive is the very best it can be.
You must have administration experience working within financial services (ideally pensions administration experience), strong IT skills, excellent attention to detail and customer service skills.
Basic salary to £24,500 and benefits.
Pensions Customer Services Administrator - Liverpool employer: MI Search Ltd
Contact Detail:
MI Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Customer Services Administrator - Liverpool
✨Tip Number 1
Familiarise yourself with the basics of pensions administration. Understanding key concepts and terminology will not only boost your confidence but also help you engage more effectively during interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Be prepared to share specific examples of how you've handled customer queries or complaints, as this role heavily relies on excellent customer interaction.
✨Tip Number 3
Brush up on your IT skills, especially any software commonly used in financial services. Being able to demonstrate proficiency in relevant tools can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the pensions industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within the company.
We think you need these skills to ace Pensions Customer Services Administrator - Liverpool
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Pensions Customer Services Administrator position. Tailor your application to highlight relevant experience in administration and customer service.
Highlight Relevant Experience: Make sure to emphasise any previous administration experience, particularly within financial services or pensions. Use specific examples to demonstrate your skills and how they relate to the role.
Showcase IT Skills: Since strong IT skills are essential for this role, mention any relevant software or systems you are proficient in. If you have experience with pension administration software, be sure to include that.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for customer service and your attention to detail. Explain why you are interested in working for this international pensions business and how you can contribute to their team.
How to prepare for a job interview at MI Search Ltd
✨Showcase Your Administration Experience
Make sure to highlight your previous administration roles, especially if they relate to financial services or pensions. Be prepared to discuss specific tasks you handled and how they contributed to the overall efficiency of the team.
✨Demonstrate Strong IT Skills
Since this role requires strong IT skills, be ready to talk about the software and tools you've used in past positions. If possible, mention any experience with pension administration systems or databases to show you're familiar with the industry.
✨Emphasise Attention to Detail
Attention to detail is crucial in this role. Prepare examples of how your meticulous nature has helped you avoid errors in previous jobs, particularly in administrative tasks. This will reassure the interviewer that you can handle sensitive information accurately.
✨Highlight Customer Service Skills
As you'll be dealing with customers both over the phone and in writing, it's important to demonstrate your customer service skills. Share anecdotes that showcase your ability to resolve issues and provide excellent service, ensuring the interviewer knows you prioritise customer satisfaction.
