At a Glance
- Tasks: Help design and optimise AI agents to enhance business operations.
- Company: Join a leading global MICE and luxury travel company focused on innovation.
- Benefits: Enjoy competitive salary, 28 days holiday, and a 4 pm Friday finish!
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be at the forefront of AI technology and make a real impact in the events industry.
- Qualifications: Strong problem-solving skills and a passion for AI and automation.
The predicted salary is between 29700 - 36300 £ per year.
- Agentic Capability Engineer (FTC)
- Borough, South London (SE1 1EP) - Hybrid
- Worldwide Events Group
Worldwide Events Group, founded in 2004, is a recognised leader in global MICE and luxury travel.
Across our portfolio, we bring people together and facilitate meaningful relationships, a philosophy we call H2H, human‑to‑human connection.
Innovation drives our evolution.
We’re embracing AI to elevate personalisation, streamline event design and create smarter, more intuitive experiences for our global communities.
Our work is delivered through two industry‑leading brands, each serving a distinct global community.
Private Luxury Events
Expect the Extraordinary
Private Luxury Events delivers world‑class experiences to the luxury travel community through its event brands Amour, Private Luxury, TFest and Ultra.
Our ethos has always been to put the human experience first.
This mantra has powered some of the most respected events in the industry, inspiring thousands of luxury travel professionals around the world and at the heart of everything we do lies a passion for connecting people.
M&I
M&I brings together high‑calibre meeting planners and exhibitors from the hospitality industry through a series of standout events across Europe, the Middle East, and the Americas.
Our portfolio includes M&I Expo, M&I Flagship, M&I Healthcare, and M&I Luxe.
We create beautifully crafted events that spark meaningful engagement, from curated 1-2-1 meetings to immersive moments that showcase exceptional destinations, hotels, venues and MICE services.
Our events take place across Europe, the Americas and the Middle East in some of the world's most extraordinary destinations.
The Role
The Agentic Capability Engineer is responsible for helping departments identify, design, deploy and optimise AI agents and automated workflows within their day-to-day operations.
Acting as the bridge between business teams and Agent Factory, you will work closely with stakeholders across the organisation to understand challenges, implement AI-powered solutions, train users and continuously improve agent performance.
This role is modelled on the highly cross‑functional capabilities required to successfully introduce and scale agentic ways of working across WWE.
This is an initial six‑month fixed‑term contract opportunity, with the potential for extension, reporting to the Head of AI Implementation.
Responsibilities
- Business Discovery & Process Analysis
- Work with teams across the business to understand processes, pain points and opportunities for automation.
- Document workflows and identify where AI agents can deliver measurable value.
- Translate business requirements into agent and workflow specifications.
- Agent Design & Deployment
- Configure, test and deploy AI agents using WWE's agent platforms.
- Collaborate with Agent Factory to develop new capabilities and improve existing agents.
- Support the rollout of agentic solutions across multiple departments.
- Ensure agents are aligned with operational and commercial objectives.
- Training & Adoption
- Deliver training and coaching to users across the organisation.
- Support teams in embedding agentic working practices into their daily operations.
- Promote best practice usage and encourage adoption of AI tools and workflows.
- Optimisation & Feedback
- Gather user feedback and identify opportunities for improvement.
- Monitor the effectiveness of deployed agents and workflows.
- Work with Agent Factory to refine prompts, workflows and agent behaviours based on operational feedback.
- Contribute to the continuous improvement of WWE's agent ecosystem.
- Knowledge & Asset Creation
- Develop reusable agent playbooks, workflows and documentation.
- Help build a library of organisational capabilities that can be delivered through agents.
- Share learning, best practice and successful use cases across the business.
Due to the nature of our work, you may occasionally be required to work outside standard hours to support events or meet key deadlines
You’ll thrive in this Agentic Capability Engineer role if you bring
- Strong understanding of business processes and operational workflows.
- Highly organised with excellent problem-solving abilities.
- Strong communication and stakeholder management skills.
- Comfortable working with both technical and non-technical teams.
- Experience implementing process improvements or technology-driven change.
- Ability to learn and apply new technologies quickly.
- Strong analytical thinking and attention to detail.
- A genuine enthusiasm for AI, automation and emerging technologies.
Desirable Qualifications and Experience
- Background working with AI agents, large language models or workflow automation tools.
- Familiarity with Open Claw, Hermes or similar agent orchestration platforms.
- Proficiency with Microsoft Copilot, Power Automate, Power Platform or similar technologies.
- Knowledge of prompt engineering and AI workflow design.
- Exposure to software development, APIs or systems integration.
- Ability to train users and support technology adoption.
- Experience collaborating within cross-functional project teams.
- Experience within the events and/or travel industry.
We offer a thoughtful package designed to support your wellbeing, growth, and work–life balance.
- Competitive salary.
- 28 days' holiday plus UK bank holidays pro-rata, with additional days awarded for length of service.
- A centrally located London office with a summer terrace within walking distance of the world-famous Borough Market.
- Regular employee social events supported by our Happiness & Culture team.
- Monthly contribution towards Bupa private health insurance (post-probation).
- Employee Assistance Program offering confidential wellbeing support.
- Enhanced maternity and paternity leave to support growing families.
• 4 pm Friday finish!
Our Commitment to Diversity
We foster an environment where everyone feels respected, valued, and able to thrive.
We welcome individuals of all backgrounds, identities, and lived experiences, including differences in gender identity, orientation, expression, age, race, ethnicity, physical or mental ability, neurodiversity, religion or belief, and socio‑economic background.
Our diversity strengthens our perspective, fuels innovation, and deepens our connection to the clients and communities we serve around the world.
Find Out More
Company
wwideevents. com | mi-forums. co
Brands
amourforums. com | privateluxuryevents. com | privateluxuryforums. com | privateluxuryevents. com/ultra | travel-fest. com
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Agentic Capability Engineer employer: Mi Forums
At Worldwide Events Group, we pride ourselves on being an exceptional employer that fosters a vibrant and innovative work culture in the heart of South London. As an Event Technology Executive, you'll benefit from a supportive environment that encourages personal and professional growth, alongside a competitive salary and generous holiday allowance. Our commitment to embracing technology and enhancing the human experience ensures that you will be part of a forward-thinking team dedicated to delivering extraordinary events.
StudySmarter Expert Advice🤫
We think this is how you could land Agentic Capability Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Mi Forums or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Mi Forums.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Mi Forums.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Mi Forums that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Agentic Capability Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Mi Forums.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Mi Forums and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Mi Forums
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Mi Forums uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
