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- Tasks: Support mortgage advisers and clients through the application process with excellent service.
- Company: MHW, an independent advice firm focused on client relationships and professional growth.
- Benefits: Salary up to £27,000, full training, support for qualifications, and career development.
- Why this job: Join a dynamic team and kickstart your career in mortgage advice with real impact.
- Qualifications: Previous administration or financial services experience and strong organisational skills.
- Other info: Collaborative environment in Liverpool City Centre with opportunities for progression.
The predicted salary is between 27000 - 37800 £ per year.
MHW is an independent advice firm providing clear, professional mortgage and financial advice tailored to individual client circumstances. At MHW, we are empowering people to discover the way to their best life. Our focus is on long‑term client relationships, high standards of advice, and a straightforward, transparent approach.
As part of our continued growth, we are seeking a Mortgage Administrator to join our Liverpool City Centre office and provide essential support to our mortgage advisers and clients. This role is suited to an organised, detail‑oriented individual who enjoys working in a fast‑paced, client‑focused environment and takes pride in delivering excellent service, with the ambition to progress their career within mortgage advice.
The RoleYou will support the mortgage advice process from initial enquiry through to completion, including:
- Supporting advisers across all stages of the mortgage application process
- Preparing, submitting, and tracking mortgage applications
- Liaising with clients, lenders, solicitors, and third parties to progress cases
- Maintaining accurate client records and documentation in line with FCA requirements
- Monitoring case progress, chasing outstanding information, and resolving queries
- Providing clear, professional communication to clients and internal teams
- Ensuring cases remain organised, compliant, and on track at all times
- Previous administration or financial services experience is essential
- Strong organisational skills with excellent attention to detail
- Confident and professional communication skills, both written and verbal
- Ability to prioritise workload and work effectively in a busy office environment
- A proactive, team‑focused approach
- Comfortable using internal systems and Microsoft Office
- An interest in developing a long‑term career within mortgage advice
- Salary up to £27,000, depending on experience
- Full training and ongoing support
- Support with professional qualifications (including CeMAP)
- A clear development pathway toward becoming a Mortgage Adviser for the right candidate
- The opportunity to work alongside experienced mortgage advisers
- A professional, supportive working environment
- Long‑term career development within a growing independent advice firm
This role is based at our Liverpool City Centre office, working on‑site as part of a collaborative team.
If you’re an experienced administrator or have a background in financial services and are looking to progress your career within a professional, established advice firm, we would welcome your application.
Mortgage Administrator in Liverpool employer: MHW
Contact Detail:
MHW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the mortgage and financial services industry. Attend local events or join online groups where you can connect with professionals. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching MHW and understanding their values. Be ready to discuss how your skills align with their focus on client relationships and high standards of advice. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and third parties, being clear and professional is key. Try mock interviews with friends or family to get comfortable expressing your thoughts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at MHW. Let’s make it happen!
We think you need these skills to ace Mortgage Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous administration or financial services experience, and don’t forget to showcase your strong organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the mortgage industry and how your background makes you a great fit for the role. Keep it professional but let your personality show through.
Be Clear and Concise: When filling out your application, clarity is key. Use straightforward language and avoid jargon. We want to see your communication skills shine, so make sure your writing is easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll get to see more about what we do and our company culture!
How to prepare for a job interview at MHW
✨Know Your Stuff
Before the interview, make sure you understand the mortgage application process inside out. Familiarise yourself with common terms and procedures, as well as MHW's approach to client relationships. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Organisational Skills
As a Mortgage Administrator, being organised is key. Prepare examples from your past experience where you've successfully managed multiple tasks or projects. Highlight how you kept everything on track and compliant, as this will resonate well with the interviewers.
✨Communicate Clearly
Practice your communication skills before the interview. Be ready to demonstrate how you would liaise with clients, lenders, and other parties. Use clear, professional language and be prepared to discuss how you handle queries and resolve issues effectively.
✨Express Your Ambition
Let them know you're not just looking for any job; you're keen on developing a long-term career in mortgage advice. Share your aspirations and how you see yourself growing within the company. This shows that you're committed and ready to invest in your future with MHW.
