We are looking for an empathetic and well-organised Support Officer to join our Supported Living team.
Working within the busy Supported Living team covering two supported living schemes. The role will include completing morning calls, 6 monthly risk assessments on our customers, their contact and medical updates, offering support to help them maintain independence. working with families and other agencies. attending weekly coffee mornings etc.
You will be expected to provide a service in line with mhs homes’ policies and procedure and fulfil the criteria of the Quality Assessment Framework for the Housing Related Support agenda, and be responsible for the administration and day to day management of the schemes.
About you:
- We’re looking for somebody who is highly motivated, hardworking and a strong team player
- You’ll need to be organised and efficient, be able to work quickly and accurately under pressure and be adaptable to changing and challenging roles - no two days are the same
- Experience of working with older people is desirable but not essential. Previous floating support experience would also be very helpful
- You’ll need to be able to communicate with people from all walks of life and be able to work on your own as well as be part of the team
- You must also have a full valid UK driving licence and ownership of a car is essential
- An enhanced level DBS check will be required, but this will be arranged by mhs homes
We offer:
- A performance based annual bonus + pension contributions matched up to 6%
- 28 days holiday + bank holidays and the option to buy/sell holiday
- Training & Development and opportunities for continuing professional development
- A great team of colleagues to work with
- Regular charitable events and a range of wellbeing activities
- Enhanced family leave policies
- A really competitive package of flexible employee benefits including a cycle to work scheme
- Free parking
- Access to two holiday homes (in Dorset and Norfolk)
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling us about your skills and experience.
Support Officer in Chatham employer: mhs homes
As a Multi Trade Operative with us, you'll join a supportive and dynamic team dedicated to maintaining safe and secure homes for our community. We offer competitive benefits, a strong focus on employee development, and a work culture that values quality and customer satisfaction. Located in a vibrant area, this role provides unique opportunities to make a meaningful impact while enjoying a fulfilling career.
