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- Tasks: Join our Repairs Team to deliver top-notch services and make a difference in customers' lives.
- Company: Dynamic employer committed to equality, diversity, and inclusion.
- Benefits: Competitive salary, performance bonuses, 28 days holiday, and flexible benefits.
- Why this job: Be part of a supportive team while honing your multi-trade skills.
- Qualifications: NVQ level 2 or relevant experience in housing repairs and various building trades.
- Other info: Enjoy a fantastic office environment with free parking and access to holiday homes.
The predicted salary is between 30000 - 42000 £ per year.
Join our dynamic Repairs Team and make a real impact. We're on the lookout for skilled multi-traders to help us deliver excellent in-person services to our customers. If you're passionate about making a difference to the lives and homes of our customers and want to be part of a supportive, high performing team, this is the perfect opportunity for you.
Must haves:
- NVQ qualified to level 2 or relevant experience
- Ability/Experience in housing repairs
- Experience and competency across the full range of building trades, including plumbing, carpentry, plastering, decorating, glazing, flooring and tiling
- Experience working in the social housing or maintenance sector would be desirable
- A record of excellent customer service and right first time repairs
- Full and valid driving licence
- Flexibility to work out of hours as part of the emergency on-call rota if required
- Able to use a personal digital assistant (PDA) mobile device to manage your work
Hours of work:
- 39 hours per week, Monday to Friday
- The normal hours of duty are between 8:00am till 17:00pm and the actual hours to be worked each day will be agreed with you, depending on the needs of the business
- There may be some Saturdays on a rota basis
We offer:
- A performance based annual bonus + pension contributions matched up to 6%
- 28 days holiday + bank holidays and the option to buy/sell holiday
- Training & Development and opportunities for continuing professional development including regular tool box talks
- A great team of colleagues to work with
- Regular social and charitable events and a range of wellbeing activities
- Enhanced family leave policies
- A really competitive package of flexible employee benefits including a cycle to work scheme
- A fantastic working office environment overlooking the River Medway that’s accessible and inclusive
- Free parking and disabled parking
- Access to two holiday homes in Norfolk and Dorset
We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.
Equality, diversity and inclusion:
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
If you have the essential requirements we look forward to hearing from you.
Instructions for potential applicants:
Please note we’re using an anonymised recruitment process for this role. This means the shortlisting panel will only see personal details or CVs if you’re shortlisted for interview. Therefore, shortlisting will be done based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling us about your skills and experience.
Multi Trade Operative (Repairs) in Chatham employer: mhs homes
Contact Detail:
mhs homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Trade Operative (Repairs) in Chatham
✨Tip Number 1
Get to know the company! Research mhs homes and understand their values, especially around equality and inclusion. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your trade skills! Since you're applying for a Multi Trade Operative role, brush up on your plumbing, carpentry, and other relevant skills. Be ready to discuss specific examples of your work and how you've delivered excellent customer service in the past.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at mhs homes or in similar roles. They can provide insider tips on what the interviewers are looking for and might even put in a good word for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Make sure to fill out all sections fully and refer to the role profile when showcasing your skills and experience. We want to see how you can make a difference!
We think you need these skills to ace Multi Trade Operative (Repairs) in Chatham
Some tips for your application 🫡
Show Off Your Skills: When you're filling out your application, make sure to highlight your NVQ qualifications and any relevant experience. We want to see how your skills in plumbing, carpentry, and other trades can make a difference in our Repairs Team!
Customer Service is Key: Don’t forget to mention your track record of excellent customer service! We’re all about making a positive impact on our customers' lives, so share any examples of how you've gone the extra mile in previous roles.
Be Specific About Your Experience: Use the role profile as your guide and be specific about your experience in housing repairs. The more details you provide about your past work, the better we can understand how you fit into our team.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at mhs homes
✨Know Your Trades
Make sure you brush up on your skills across all the building trades mentioned in the job description. Be ready to discuss your experience in plumbing, carpentry, plastering, and more. Having specific examples of past projects or repairs will show that you’re not just qualified but also passionate about what you do.
✨Customer Service Matters
Since this role involves delivering excellent in-person services, be prepared to talk about your customer service experience. Think of a time when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your commitment to 'right first time' repairs and your ability to make a positive impact on customers' lives.
✨Flexibility is Key
Highlight your willingness to work out of hours as part of the emergency on-call rota. Employers appreciate candidates who are flexible and can adapt to the needs of the business. Share any previous experiences where you had to adjust your schedule to meet urgent demands.
✨Tech Savvy
Familiarise yourself with using personal digital assistants (PDAs) or similar mobile devices. Being able to manage your work efficiently through technology is crucial in this role. If you have experience using such tools, mention it during the interview to show you’re ready to hit the ground running.