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- Tasks: Support and enhance business applications, ensuring seamless service delivery across mhs homes.
- Company: Join a dynamic team at mhs homes, where people make the difference.
- Benefits: Competitive salary of £41,070, with opportunities for professional growth and development.
- Why this job: Make a real impact by improving systems that support frontline services and customers.
- Qualifications: Experience in supporting integrated applications and strong business analysis skills required.
- Other info: Collaborative environment with a focus on continuous improvement and learning.
The predicted salary is between 34000 - 48000 £ per year.
Join to apply for the ICT Business Applications Analyst role at mhs homes.
Background: What sets a great organisation apart from a good organisation is the people working for it we call them #teammhs! As part of the Business Applications Team within ICT, you will support systems that form the end-to-end solutions accessed by frontline services and customers, across mhs homes, as well as line-of-business systems required by specific departments. You are here to contribute technical expertise, business analysis, and quality assurance across the full lifecycle of any new or existing applications with a focus on the implementation, maintenance, and support.
What You'll Be Doing:
- Delivering 2nd line application support and collaborating across ICT for a seamless service.
- Building smart business solutions using M365 tools like Power Apps, Power Automate, SharePoint, and Dynamics.
- Working with vendors to fix issues and roll out enhancements.
- Supporting upgrades, patches, and UAT with clear, reusable test scripts.
- Helping shape and maintain data retention policies with Governance and data owners.
- Managing system admin tasks from access changes to general upkeep.
- Leading ICT input on business projects, offering technical insight and driving delivery.
- Spotting opportunities to streamline systems and improve processes.
- Exploring new tech and recommending fit-for-purpose solutions.
- Creating user guides and delivering training for new tools and features.
- Producing security reports and advising on access controls.
- Attending user groups, product webinars and other networking groups to share ideas and discuss best practice.
About You:
Essential:
- Solid experience supporting and implementing integrated applications, with strong CRM and housing systems knowledge.
- Business Systems Analysis experience including requirements gathering, process mapping, process analysis and improvement.
- Proven ability to deliver high-quality projects on time with a documented approach.
- Confident in communicating with non-technical stakeholders, asking the right questions to uncover both the what and the why of business needs.
- Advanced Microsoft Office skills and familiarity with the wider M365 suite.
- A collaborative approach great with colleagues and external partners alike.
- Proactive, hands-on, and able to juggle priorities effectively.
- A passion for continuous improvement and learning.
Desirable:
- Asset management and repairs experience, including experience of using systems and applications.
- Familiarity with Agile and Waterfall methodologies.
ICT Business Applications Analyst in Chatham employer: mhs homes
Contact Detail:
mhs homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Business Applications Analyst in Chatham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local events related to ICT and business applications. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving M365 tools like Power Apps and SharePoint. This will give potential employers a clear view of what you can bring to the table and how you can contribute to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to business systems analysis and application support. Practice explaining your past experiences in a way that highlights your problem-solving skills and ability to work with non-technical stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join #teammhs. Make sure your application stands out by tailoring it to the specific role and demonstrating your enthusiasm for continuous improvement and learning.
We think you need these skills to ace ICT Business Applications Analyst in Chatham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Business Applications Analyst role. Highlight your experience with integrated applications and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in business systems analysis makes you a great fit. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially with M365 tools like Power Apps and Dynamics. We’re keen to see how you’ve used these tools to create smart business solutions in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at mhs homes
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365 tools like Power Apps, Power Automate, and SharePoint. Be ready to discuss how you've used these tools in past projects or how you would approach building smart business solutions.
✨Showcase Your Business Analysis Skills
Prepare to talk about your experience with requirements gathering and process mapping. Think of specific examples where you've improved processes or delivered high-quality projects on time, as this will demonstrate your ability to contribute effectively to the team.
✨Communicate Clearly with Non-Techies
Since you'll be working with non-technical stakeholders, practice explaining complex concepts in simple terms. This will show that you can bridge the gap between technical and non-technical teams, which is crucial for the role.
✨Be Proactive and Collaborative
Highlight your collaborative approach and give examples of how you've worked well with colleagues and external partners. Being proactive is key, so share instances where you've taken the initiative to streamline systems or improve processes.
