At a Glance
- Tasks: Ensure safety and wellbeing of young people during night shifts and weekends.
- Company: Supportive organisation dedicated to safeguarding vulnerable individuals.
- Benefits: Comprehensive training, flexible shifts, and a chance to make a real difference.
- Other info: Disability Confident employer offering interviews to qualified applicants with disabilities.
- Why this job: Join a team that values your commitment to helping others in a safe environment.
- Qualifications: Must be flexible, dedicated, and willing to undergo safeguarding training.
The predicted salary is between 24000 - 30000 € per year.
As this is a lone-working position, safeguarding is paramount. Safeguarding training is mandatory and provided as part of our essential induction programme. If you are dedicated to supporting vulnerable young people and providing a safe, supportive environment, we encourage you to apply.
Key Requirements
- Commitment to delivering high-quality support and customer service
- Flexibility to cover waking night shifts as required
- Safeguarding training (provided at induction)
- Enhanced DBS check, references, and LADO approval are essential
Shifts Available
- Waking nights: 6:30 pm-8 am or 10 pm-8 am
Responsibilities
- Ensure the safety and wellbeing of customers living in the foyers during nights and weekends
- Be the first point of call for advice and security when support officers aren't on site
- Manage the building overnight and at weekends, ensuring customers are signed in/out, and enquiries are handled professionally
- Monitor CCTV and complete building checks, including hourly patrols of the building and grounds, and report any issues to the Health and Safety manager and Scheme manager
- Be available for training
Disability Confident
This employer is Disability Confident and will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations, the employer may limit the overall numbers of interviews offered to both disabled and non-disabled applicants. For more details, please refer to the Disability Confident website.
Concierge Bank staff (Waking Night & Week End) in Chatham employer: mhs homes
Join a dedicated team that prioritises the safety and wellbeing of vulnerable young people in a supportive environment. As a Concierge Bank staff member, you will benefit from comprehensive safeguarding training, flexible shift patterns, and a culture that values high-quality support and customer service. With opportunities for personal growth and a commitment to inclusivity, this role offers a meaningful way to make a difference in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge Bank staff (Waking Night & Week End) in Chatham
✨Tip Number 1
Make sure you know the ins and outs of safeguarding. Since this role is all about keeping vulnerable young people safe, brush up on your knowledge and be ready to discuss it in detail during interviews.
✨Tip Number 2
Flexibility is key! Be prepared to talk about your availability for those waking night shifts. Show that you're committed to being there when needed, and it’ll definitely work in your favour.
✨Tip Number 3
When you get the chance, highlight your customer service skills. This job is all about providing a supportive environment, so share examples of how you've gone above and beyond for others in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Concierge Bank staff (Waking Night & Week End) in Chatham
Some tips for your application 🫡
Show Your Commitment:Make sure to highlight your dedication to supporting vulnerable young people in your application. We want to see that you genuinely care about providing a safe and supportive environment.
Flexibility is Key:Since this role involves waking night shifts, it’s important to mention your flexibility in covering these hours. Let us know how you can adapt to the shift patterns we need.
Be Professional:When writing your application, keep it professional but friendly. We appreciate a warm tone that reflects your customer service skills, especially since you'll be the first point of contact for our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at mhs homes
✨Know Your Safeguarding Stuff
Since safeguarding is a big deal for this role, make sure you brush up on your knowledge about it. Familiarise yourself with the key principles of safeguarding and be ready to discuss how you would apply them in real-life scenarios during the interview.
✨Show Your Customer Service Skills
This position requires high-quality support and customer service. Think of examples from your past experiences where you've gone above and beyond for someone. Be prepared to share these stories to demonstrate your commitment to providing a safe and supportive environment.
✨Flexibility is Key
As you'll be covering waking night shifts, it's important to convey your flexibility. Be honest about your availability and express your willingness to adapt to the needs of the role. This will show that you're serious about the job and ready to step up when needed.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle specific situations, especially those related to safety and security. Practice answering these types of questions by thinking through potential scenarios you might face in the role, and how you would respond effectively.
