At a Glance
- Tasks: Support daily operations and manage asset data for effective customer service.
- Company: Join mhs homes, a community-focused organisation making a real impact.
- Benefits: Competitive salary, performance bonuses, flexible benefits, and 28 days holiday.
- Other info: Enjoy a dynamic work environment with opportunities for professional development.
- Why this job: Be part of a team that values equality, diversity, and inclusion.
- Qualifications: Experience in administration, strong communication skills, and proficiency in MS Office.
The predicted salary is between 28800 - 43200 € per year.
Job Advert
We are looking for a highly organized and proactive Administrator to join our team and support our daily operations. Working within our Asset Data Team, you’ll provide administrative support for the delivery of our asset management functions.
You’ll book and manage surveys, ensuring residents are informed and engaged with the process and information flows smoothly, ensuring we continue to provide safe and decent homes to our customers. You’ll assist with the record keeping of property asset information updating housing databases from repairs and inspections. You’ll encourage customer engagement through making phone calls, sending letters and working across various teams to ensure effective stakeholder communications.
Key Responsibilities
- Manage and maintain office systems, including data management and filing.
- Handle incoming and outgoing calls, emails, and correspondence efficiently.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Arrange property inspections for Surveyors, following up with contractors and tenants and documenting outcomes on relevant systems.
- Provide administrative support to the team, coordinating to enable effective customer service.
- Manage team email inbox and respond to general enquiries related to the service.
Requirements
- Proven experience as an Administrator, Administrative Assistant, or similar role.
- Excellent organizational and multitasking abilities.
- Strong communication skills, both written and verbal.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.Attention to detail and problem‑solving skills.
We Offer
- A performance based annual bonus + pension contributions matched up to 6%
- 28 days holiday + bank holidays and the option to buy/sell holiday
- Training & Development and opportunities for continuing professional development including regular toolbox talks
- A great team of colleagues to work with
- Regular social and charitable events and a range of wellbeing activities
- Enhanced family leave policies
- A really competitive package of flexible employee benefits including a cycle to work scheme
- Free parking and disabled parking
- Access to two holiday homes in Norfolk and Dorset
Equality, Diversity and Inclusion
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.
Asset Services Administrator in Chatham employer: mhs homes
At mhs homes, we pride ourselves on being an excellent employer that fosters a supportive and inclusive work culture. As an Asset Services Administrator, you will enjoy a competitive benefits package, including a performance-based bonus, generous holiday allowance, and opportunities for professional development. Our commitment to equality and diversity ensures that every team member can thrive while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Asset Services Administrator in Chatham
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you get comfortable with common questions and refine your answers, making you feel more confident when it’s showtime.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. It’s a simple gesture that can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Asset Services Administrator in Chatham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Asset Services Administrator role. Highlight your organisational skills and experience in administrative support, as these are key to what we’re looking for.
Show Off Your Communication Skills:Since strong communication is a must-have, don’t shy away from showcasing your written and verbal skills. Use clear and concise language in your application to demonstrate how you can effectively engage with customers and stakeholders.
Be Detail-Oriented:Attention to detail is crucial in this role. When filling out your application, double-check for any typos or errors. This shows us that you take pride in your work and understand the importance of accuracy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at mhs homes
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Asset Services Administrator. Familiarise yourself with tasks like managing office systems, scheduling inspections, and handling communications. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, as these are key traits for the position.
✨Practice Your Communication Skills
Strong communication is crucial for this job, so practice articulating your thoughts clearly. You might be asked about how you would handle customer inquiries or coordinate with different teams. Think of specific scenarios where you effectively communicated with stakeholders and be prepared to share those stories.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. For instance, you might be asked how you would manage a scheduling conflict or deal with an unhappy resident. Prepare by thinking through potential challenges and how you would address them, showcasing your proactive approach.
