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- Tasks: Coordinate shipping of complex biological products globally and solve logistical challenges.
- Company: Join a leading scientific research and innovation team in South Mimms.
- Benefits: Permanent role with competitive salary and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and quality service.
- Why this job: Make a difference by ensuring vital products reach customers worldwide.
- Qualifications: Strong problem-solving skills and experience in logistics or customer service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Full‑time, permanent position based in South Mimms, Hertfordshire. The Shipping Coordinator works within a courier and customer‑facing team to prepare, document and ship technically complex biological products to customers in more than 100 countries. The role involves generating shipping documentation, arranging transport with couriers and troubleshooting issues.
Key responsibilities:
- Planning and shipping of customer orders.
- Communicating with internal and external contacts including scientists, customers and couriers.
- Proactive teamwork to problem‑solve and support daily team objectives.
- Following compliance requirements for health & safety policies and shipping regulations.
We are looking for:
- Strong problem‑solving and communication skills to work with stakeholders.
- Team‑work orientation in a high‑tempo environment, supporting colleagues.
- Ability to understand and apply new knowledge including complex technical information.
- Experience with quality systems balancing customer needs against quality and regulatory requirements.
- Experience in an international customer‑facing logistics environment (biological, pharmaceutical or ABP).
Person Specification:
Behaviour Criteria:
- Delivering at pace (assessed via application and interview)
- Managing a quality service (application, interview)
- Working together (application, interview)
Experience Criteria:
- Proven experience in a team‑oriented, high‑tempo environment (application, interview)
- Experience with ISO9001 or similar quality system (application, interview)
- Experience in a global shipping and logistics environment (application, interview)
- Experience in a customer‑facing role (application, interview)
Technical Criteria:
- IT literacy: MS Office, ERP, warehouse/shipping software (application, interview)
- Understanding of dangerous goods and required competencies for shipping by air and road (application, interview)
- Knowledge of global shipping terminology and practices (application, interview)
Shipping Coordinator employer: Mhra
Contact Detail:
Mhra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shipping Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the shipping and logistics field, especially those who work with biological products. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your problem-solving skills. Think of examples where you’ve tackled challenges in a high-tempo environment. We want to hear how you’ve worked with teams to overcome obstacles!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience. Remember, you’ll be liaising with scientists and couriers, so demonstrating your ability to convey complex information is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shipping Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in shipping and logistics. We want to see how your skills match the role of Shipping Coordinator, so don’t hold back on showcasing your relevant experience!
Show Off Your Problem-Solving Skills: Since this role involves troubleshooting and working with complex biological products, share specific examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet!
Highlight Teamwork Experience: This position is all about collaboration, so be sure to mention any experiences where you’ve worked effectively in a team. We’re looking for those who thrive in a high-tempo environment and can support their colleagues.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mhra
✨Know Your Shipping Basics
Before the interview, brush up on your knowledge of global shipping terminology and practices. Familiarise yourself with the specific regulations and compliance requirements related to biological products. This will show that you’re not just a candidate, but someone who understands the intricacies of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully navigated challenges in a high-tempo environment. Think about times when you had to troubleshoot issues with shipping or logistics. Being able to articulate these experiences will demonstrate your ability to think on your feet and work effectively under pressure.
✨Communicate Like a Pro
Since the role involves liaising with scientists, customers, and couriers, practice clear and concise communication. During the interview, be ready to discuss how you’ve effectively communicated in previous roles, especially in customer-facing situations. This will highlight your interpersonal skills and teamwork orientation.
✨Familiarise Yourself with Quality Systems
If you have experience with ISO9001 or similar quality systems, make sure to mention it. If not, do some research on how quality assurance impacts shipping and logistics. Understanding how to balance customer needs with quality and regulatory requirements will set you apart as a knowledgeable candidate.