Innovative Devices Delivery Lead in London

We are currently looking for an Innovative Devices Delivery Lead to join our Innovative Devices Team/Function Innovation and Compliance group. This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business.

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Innovative Devices function is leading on the development of a new regulatory framework for the UK, which protects patient safety whilst enabling innovation. It also works to improve pre-market support for medical device manufacturers and developers and facilitate a smooth passage to market access through improved regulation and guidance along with tailored support for innovative products across med-tech, diagnostics and digital, or where there is higher associated risk.

The primary purpose of this role is to provide programme and project management support to the secretariat of the National Commission into the Regulation of AI in Healthcare, the MHRA Software and AI team, and the wider Innovative Devices team. The role will be responsible for ensuring the rapid delivery of policy commissions, coordinating across policy and operational teams, creating and maintaining project and programme planning tools, and managing stakeholder engagement both within and outside of the Agency.

The post holder will be familiar with the regulation of software and AI as medical devices and the application of software and AI tools to the delivery of healthcare. They will support the software and AI team to work across the MHRA, other UK government departments, academia, healthcare providers, and international regulatory partners to shape and implement a robust and future-proof regulatory framework for software and AI medical devices.

This is an exciting time to join the Innovative Devices group to support the Software and AI regulation and policy team at the MHRA, as we work to deliver the National Commission on the regulation of AI in healthcare, to develop a flexible proportionate approach to AI Regulation in healthcare that allows patients to access technological solutions while taking care of their safety.

Key responsibilities:

• Lead end-to-end delivery of AI policy commissions, providing strategic oversight from initiation through to implementation.
• Own delivery planning and governance, including timeline management, risk and dependency tracking, and proactive identification and resolution of delivery blockers.
• Act as a central coordination point across multidisciplinary teams (policy, technical, legal, analytical), ensuring alignment and momentum against strategic objectives.
• Manage senior stakeholder engagement, balancing policy intent, delivery constraints, and external considerations to drive successful outcomes.
• Provide cross-cutting programme and project support across software and AI portfolios, identifying emerging delivery needs and tailoring support accordingly.
• Support complex, often novel, digital and AI initiatives, including engagement with international partners and stakeholders to share best practice and align approaches.
• Contribute to the development of funding bids and grant applications, including drafting proposals and supporting business cases.
• Support workforce growth and capability through leading the recruitment processes, including role scoping, shortlisting, and interview panels.
• Work closely with the MedTech Regulatory Reform Delivery Lead to support delivery of priority reform programmes.
• Contribute to project planning, coordination, and tracking across regulatory reform workstreams, supporting delivery against strategic timelines.
• Support collaboration across policy, regulatory, and delivery teams to ensure reforms are practical, coherent, and deliverable.

Who are we looking for?

The successful candidate will demonstrate the following:

• Significant working experience in project managing a policy, regulatory, technology-based team.
• Experience of working with complex information which could include regulation, policy development, legislation.
• Experience of project and programme management on AI governance or policy.
• Excellent written communication skills, including the ability to analyse complex issues and formulate clear and persuasive arguments for a range of audiences.
• The ability to use good judgement and problem-solving skills.
• Strong interpersonal skills, including the ability to negotiate and maintain good relationships with senior officials in assigned stakeholder areas.
• Ability to work as a member of a project team to deliver defined objectives under tight deadlines.

Method of assessment:

• A=Application
• T=Test
• I=Interview
• P=Presentation

Behaviour Criteria:

• Communicating and influencing: Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact.
• Leadership: Consider the impacts of own and team's activities on stakeholders and end users.
• Delivering at pace: Act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance.

Experience Criteria:

• Experience of project managing complex programmes with multiple external partners and organisations.
• Experience of working in a medical field an advantage.
• Experience of leading delivery of projects focused on the regulation of medical devices and software and AI as a medical device.

Technical Criteria:

• Excellent written and oral communication skills including grammatical/technical writing skills, and an ability to simplify complex technical issues for non-specialist audiences at executive level.
• Excellent attention to detail and accuracy.

Strengths Criteria:

• Adaptable: You can adapt to variations in work or environment, and your effectiveness isn’t impacted by change.
• Analytical: You seek and analyse information to inform decisions based on the best available evidence.
• Problem Solver: You take a positive approach to tackling problems and find ways to identify suitable solutions.

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!