Sales Manager

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allows you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

This is an exciting opportunity to lead growth across our established Private Sector customer base in a strategic and rewarding Sales Manager role. You’ll be responsible for maximising revenue, supporting customer retention, and ensuring satisfaction across a portfolio of key accounts. This role will allow you to apply your B2B sales expertise, commercial acumen, and relationship-building skills, while collaborating with cross-functional teams to drive results. It’s a fantastic step for a passionate sales leader looking to influence long-term client partnerships and shape future strategy within a high-performing environment.

You’ll work alongside a skilled and collaborative Account Management team, playing a key leadership role in identifying and converting growth opportunities. In partnership with our Customer Success, Marketing, and New Business teams, you’ll develop and execute joint value roadmaps that align MHR’s strategic goals with our customers’ needs. Whether you’re building pipeline, coaching team members, or contributing to campaign planning, you’ll be part of a dynamic and people-first culture focused on delivering exceptional outcomes.

This role requires on-site presence twice a week to support collaboration and cross-functional teamwork.

In this role, your leadership will directly influence customer satisfaction, retention, and revenue growth across the Private Sector. By engaging regularly with key stakeholders, aligning strategic vision, and delivering compelling value propositions, you’ll strengthen relationships and ensure every customer sees measurable value from their investment in MHR. Your ability to foster trust, navigate complex customer environments, and deliver results will play a pivotal role in driving long-term success—for both our clients and MHR.

Key Skills

• Proven ability to build and maintain strong customer relationships
• A customer-centric mindset with a focus on retention and satisfaction
• Strong commercial awareness and ability to manage sales forecasts
• Skilled in negotiation, pipeline management, and sales reporting
• Excellent organisational and problem-solving capabilities
• Confident and articulate with strong communication skills
• B2B sales experience or background in a customer-focused environment
• Experience in engaging with and influencing customers at all levels
• Collaborative mindset and ability to thrive in a team-oriented culture
• Understanding of APIs, integrations, and modern technology environments
• Ability to coach, mentor, and support the wider team

Benefits to support you personally and professionally

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.