Account Manager (Public Sector)

Overview

Are you an experienced Account Manager looking to make a real impact? At MHR, we are expanding our Account Management team to support our growing enterprise customers across the Public Sector. This is an exciting opportunity for ambitious professionals with a proven track record in selling cloud software—particularly in HR, Payroll, and Finance—to take their career to the next level. If you thrive in building C-level relationships, positioning strategic value, and driving business growth, we want to hear from you.

At MHR, our employees are central to our success and help customers achieve sustainable high performance. With a team of over 900 professionals, we support large organisations and individuals as the world of work evolves. Our People and Finance platform covers finance, HR, payroll, and learning, enabling faster decisions and smoother operations. With over 40 years of experience, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. Joining us means bringing innovation, technology, and teamwork to remove obstacles and focus on work that matters. You’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

Responsibilities

• Build strong relationships with customer leadership teams, understanding their challenges and opportunities.
• Position MHR’s strategy and solutions to senior stakeholders.
• Develop joint vision roadmaps with customers, outlining the value MHR delivers.
• Drive pipeline growth by identifying new opportunities and positioning MHR solutions effectively.
• Engage with C-level executives to articulate MHR’s strategic value proposition and close deals.
• Maintain accurate tracking of customer activity in Salesforce.
• Ensure customers are referenceable by delivering exceptional service and value.
• Conduct regular customer visits every 90 days.
• Collaborate with Customer Success to resolve escalations and maximise ROI for customers.

Benefits

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Software Development

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

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