Head of Commercial in Ruddington

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allows you to focus on what’s most important to you - work that matters.

With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. This role offers the opportunity to shape the commercial strategy for one of MHR's fastest-growing service areas. You'll take ownership of driving revenue growth, expanding market share, and developing scalable service offerings that meet evolving customer and market demands.

You'll strengthen your expertise in strategic sales, commercial planning, and business development by identifying new market opportunities, developing pipeline growth strategies, and supporting both existing customer expansion and new business acquisition. Working alongside Sales and Account Management teams, you'll influence customer engagement from the earliest stages, helping to develop compelling proposals, pricing models, and service solutions.

As you grow in the role, you'll broaden your experience across commercial modelling, forecasting, marketing strategy, and cross-functional leadership while playing an active role in shaping the future direction of MHR's Services business.

Your Team: You'll be at the centre of MHR's Services organisation, working closely with Sales, Account Management, Customer Success, Marketing, Product & Technology, Finance, Service Delivery, and Service Design to drive the growth of our Managed Services and Professional Services portfolio. As a commercially focused leader, you'll build strong relationships across the business and with customers, ensuring our service offerings are positioned effectively, deliver real value, and support long-term customer success. You'll collaborate with a wide range of stakeholders to identify opportunities, shape new service offerings, and align commercial ambition with operational excellence.

Your Impact: Your work will directly influence the growth, profitability, and long-term success of MHR's Managed Services and Professional Services offerings. By identifying customer needs, uncovering new market opportunities, and driving strategic sales initiatives, you'll increase revenue while strengthening customer relationships and retention. You'll work across the business to ensure commercial commitments align with operational capability, helping to deliver solutions that are both profitable and sustainable. Through close collaboration with Marketing, Customer Success, and Service Delivery teams, you'll improve lead generation, strengthen service positioning, and create opportunities for upselling and cross-selling.

Ultimately, you'll play a key role in expanding MHR's services business, driving innovation, improving commercial performance, and helping customers maximise the value they receive from our solutions.

Benefits to support you personally and professionally: Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.