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- Tasks: Help clients achieve their goals in the automotive industry through strategic consulting.
- Company: Join a forward-thinking company focused on customer experience and innovation.
- Benefits: Competitive salary, professional development, and opportunities to work with diverse teams.
- Why this job: Shape the future of customer experience in the automotive sector while making impactful connections.
- Qualifications: Experience in customer experience or consulting, and a relevant degree from a top-tier university.
- Other info: Dynamic role with opportunities for growth and staying ahead of industry trends.
The predicted salary is between 36000 - 60000 £ per year.
As a Consultant in Customer Experience, you'll bring your automotive and/or consulting expertise to the table, helping clients achieve their strategic and tactical goals. You're curious, always seeking new opportunities, and adaptable to the evolving needs of our clients and the industry. You're a results-oriented individual who thrives in complex environments, working independently and effectively with stakeholders.
- Support in the successful delivery of CX projects for our customers.
- Undertake core Consulting activity on projects such as business analytics, strategic advisory, workshop activity, solutions design.
- Develop and present high-quality deliverables, including presentations, reports, and recommendations to clients.
- Build and maintain strong client relationships, acting as a trusted advisor.
- Work effectively in multi-disciplinary teams, collaborating with colleagues from various backgrounds.
- Analytics and problem-solving skills.
- Support in the creation and building of content for both formal and informal proposals of business to our customers.
- Identify and pursue new business opportunities within the automotive industry.
- Actively maintain the business focus for a defined customer(s) by playing an active role in maintaining account intelligence, contact management and account-based activities.
- Continually seek out and act upon business development across customer and portfolio of consulting products.
- Stay abreast of the latest industry trends and technologies in the automotive sector.
Experience of working within a Customer Experience related field. Experience within consulting and/or automotive sector. Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Economics) from a top-tier university. Confidence and ability in front of customers, capable of delivering detailed and compelling presentations. Strong analytical and problem-solving skills with the ability to structure complex problems and develop creative solutions. Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Strong interest in the automotive industry and a passion for innovation. Ability to work independently and as part of a team.
(Senior) Customer Experience Consultant ( all genders) in Reading employer: MHP - Mieschke Hofmann und Partner Gesellschaft für Management- und IT-Beratung mbH
Contact Detail:
MHP - Mieschke Hofmann und Partner Gesellschaft für Management- und IT-Beratung mbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Senior) Customer Experience Consultant ( all genders) in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the automotive and consulting sectors on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in customer experience or consulting. Include case studies, presentations, and any analytics you've done. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can help them achieve their goals. Tailor your answers to show that you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job together!
We think you need these skills to ace (Senior) Customer Experience Consultant ( all genders) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Experience Consultant role. Highlight your automotive and consulting expertise, and don’t forget to showcase your analytical and problem-solving skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the automotive industry and how your background makes you the perfect fit for this role. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to deliver results. Use metrics where possible to quantify your impact, especially in previous customer experience or consulting roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MHP - Mieschke Hofmann und Partner Gesellschaft für Management- und IT-Beratung mbH
✨Know Your Automotive Stuff
Make sure you brush up on the latest trends and technologies in the automotive industry. Being able to discuss recent developments or innovations will show your passion and expertise, making you stand out as a candidate.
✨Showcase Your Consulting Skills
Prepare examples from your past experiences where you've successfully delivered consulting projects. Highlight your analytical and problem-solving skills, and be ready to discuss how you structured complex problems and developed creative solutions.
✨Practice Your Presentation Skills
Since you'll need to deliver high-quality presentations, practice is key! Create a mock presentation on a relevant topic and present it to a friend or family member. This will help you gain confidence and refine your delivery style.
✨Build Rapport with Interviewers
Remember, building strong client relationships is crucial in this role. During the interview, engage with your interviewers, ask insightful questions, and show genuine interest in their work. This will demonstrate your ability to connect with stakeholders effectively.
