Senior Account Manager/Account Director, Brand & Reputation

MHP Group is the integrated communications agency built for the Networked Age – a world that’s increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 190 experts in London, we are trusted by many of the world’s leading businesses and brands. Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage.

We are looking for an outstanding Senior Account Manager or Account Director to join our Brand and Reputation team, which is fast paced and focused on ambitious growth. This person will be experienced in being part of campaigns which give national profile to organisations, in a way that positively impacts perceptions among corporate and/or consumer audiences. We’re less concerned about where a candidate has gained their experience or which sectors their clients have been in, but an agency background is preferred. What they must bring is tenacity, enthusiasm, curiosity and fun to their work.

As a Senior Account Manager/Account Director at MHP Group, you will:

• Plan and lead the delivery of client campaigns
• Build relationships with key journalists and bloggers
• Support the team with marketing, new business, and product development
• Give counsel to clients at all levels, advising on a diverse range of issues and tactics
• Manage media enquiries from national media, sometimes having difficult conversations with journalists
• Draft reactive statements, internal communications, digital copy, social media responses and stakeholder communications
• Lead on day-to-day account co-ordination, including action planners, reports and logs
• Assist senior colleagues in fulfilling their responsibilities to keep accounts on track and within budget, including liaising with and managing some supplier relationships
• Be the eyes and ears for clients; spotting risks and opportunities and helping us demonstrate added value

You will:

• Be a strong existing Account Manager or Senior Account Manager, looking to level up into an SAM or AD role respectively – we will also consider existing Account Directors
• Have experience with large consumer or corporate brands is desirable, although we’re open to where they got this experience i.e. could be at a large-scale agency or somewhere smaller / more boutique. Experience would ideally be weighted more towards corporate and B2B communications
• Have the ability to run day to day accounts; supporting client leads when it comes to client reporting, contact and counsel
• Be a media hound: tenacious and passionate about picking up the phone, schmoozing journalists and securing great coverage
• Be a digital channel & AI nous: with experience in creating and launching thought leadership content on channels such as LinkedIn, as well as with editorial media
• Be highly organised: this person will be relied upon to manage teams in ensuring MHP accounts are run effectively and efficiently
• Be a strong writer: skilled at writing press releases, comment pieces, media pitches as well as assisting with client and new business proposals
• Be a team player: great interpersonal skills, and someone who brings a sense of fun to their work
• Have great time management and ability to multi-task, managing upwards as well as their junior team members
• Be a stickler for detail; someone who doesn’t miss an opportunity to correct grammar or spelling
• Have a passion for news, culture and current affairs
• Have experience of and passion for working with influencers and on activations across social media channels would be desirable

And in return, we offer:

• Excellent starting salary with annual reviews
• 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, ‘Time4U’ every month and office Christmas closure
• Matched pension contributions (up to 5%)
• Life Assurance
• Private Medical Insurance
• Employee Assistance Programme
• Season ticket loans and Cycle to work scheme
• Gym & Shopping discounts
• Access to our Learning Academy to support your career and personal growth
• Hybrid (up to 2 days remote working per week)
• ‘Work from Anywhere’ one week per year

Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.