Account Manager/Senior Account Manager, Health (Policy) in City of Westminster

MHP Group is the integrated communications agency built for the Networked Age – a world that’s increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 230 experts in London, we are trusted by many of the world’s leading businesses and brands.

The Health team within MHP Group has consistently been one of the highest performing and recognised practices in our industry. From reversing UK Government policy on vaccinations, to building support for genomics in the NHS and shaping the environment for respiratory conditions globally – our work is diverse and challenging. We have the client roster to match, including Alexion, AstraZeneca, Novo Nordisk, Gilead, Takeda, Bupa, Prostate Cancer UK and Alzheimer’s Society – to name but a few. The team deliver projects at a UK, European, and Global level across a broad range of communications disciplines including communications, policy and public affairs, and advocacy.

Our varied work has one goal: to get people to give a damn about health, by building compelling campaigns which change the way that patients, professionals and policy makers think and act – to help enhance and extend people’s lives.

Role overview

MHP Health is a multi-award-winning specialist healthcare communications consultancy. We are looking for a Senior Account Manager to act as the day to day manager on client programmes. The role will work across a range of accounts and will suit someone who enjoys working in a forward thinking, fast paced environment. You will be an ambitious healthcare communicator with a genuine interest and passion for health public relations and media. You’ll be committed to working and thinking hard on behalf of a range of commercial, voluntary and public sector clients – all of whom operate at the heart of the health industry.

You may have gained at least three years’ worth of practical experience of healthcare communications through work in a previous agency/consultancy or in-house role within a commercial or patient group setting. The key requirements will be an understanding of the healthcare landscape, a passion for media and a desire to apply this knowledge in a busy commercial environment, contributing to the success of a hard-working and passionate team.

As an Account Manager/Senior Account Manager at MHP Group, you will:

• Assist with managing servicing and profitability and being the day to day client contact
• Maintain a good understanding of clients’ business objectives, communications goals and managing of programmes to enable them to meet those objectives
• Demonstrate a strong understanding of system architecture in which our clients operate, oversee the drafting of media materials, delivering coverage and demonstrating an understanding of the key trends that can advance our clients’ objectives
• Collect, log, manipulate and analyse data whilst highlighting key themes that will engage clients and external audiences
• Assist with new business preparation and pitching whilst maintaining prospect contacts
• Content creation – blogs, thought leadership articles, media materials including press releases
• Pitching stories to journalists
• Keep up to date with the latest digital trends, proactively developing social media calendars and assets and having a strong awareness of MHP’s digital offering
• Manage and mentor junior team members and providing on the job training

You will:

• Have experience within a healthcare agency/consultancy or in-house role within a commercial or patient/professional group setting (e.g. a pharmaceutical company)
• Have up-to-date knowledge of the healthcare and media landscape and how different communications channels can be used to influence opinion and deliver commercial returns
• Have excellent organisational, time management and project management skills
• Have excellent written and verbal communication skills

And in return, we offer:

• Excellent starting salary with annual reviews
• 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, ‘Time4U’ every month and office Christmas closure
• Matched pension contributions (up to 5%)
• Life Assurance
• Private Medical Insurance
• Employee Assistance Programme
• Season ticket loans and Cycle to work scheme
• Gym & Shopping discounts
• Access to our Learning Academy to support your career and personal growth
• Hybrid (up to 2 days remote working per week)
• ‘Work from Anywhere’ one week per year

Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.