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For Companies At a Glance
- Tasks: Help clients achieve their goals in the automotive industry through innovative consulting.
- Company: Join MHP, a Porsche Company, and shape a better tomorrow.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact in customer experience while working with top-tier clients.
- Qualifications: Experience in customer experience or consulting, and a relevant degree from a top university.
- Other info: Collaborate with diverse teams and stay ahead of industry trends.
The predicted salary is between 36000 - 60000 £ per year.
ENABLING YOU TO SHAPE A BETTER TOMORROW.
Code number: J000018023
Entry level: Professionals
Location: London
Organization: MHP - A Porsche Company
Responsibilities
- As a Consultant in Customer Experience, you will bring your automotive and/or consulting expertise to the table, helping clients achieve their strategic and tactical goals.
- You are curious, always seeking new opportunities, and adaptable to the evolving needs of our clients and the industry.
- You are a results-oriented individual who thrives in complex environments, working independently and effectively with stakeholders.
- Support in the successful delivery of CX projects for our customers.
- Undertake core Consulting activity on projects such as business analytics, strategic advisory, workshop activity, solutions design.
- Develop and present high-quality deliverables, including presentations, reports, and recommendations to clients.
- Build and maintain strong client relationships, acting as a trusted advisor.
- Work effectively in multi-disciplinary teams, collaborating with colleagues from various backgrounds.
- Analytics and problem-solving skills.
- Support in the creation and building of content for both formal and informal proposals of business to our customers.
- Identify and pursue new business opportunities within the automotive industry.
- Actively maintain the business focus for defined customer(s) by playing an active role in maintaining account intelligence, contact management, and account-based activities.
- Continually seek out and act upon business development across a portfolio of customers and consulting products.
- Stay abreast of the latest industry trends and technologies in the automotive sector.
Qualifications
- Experience of working within a Customer Experience related field.
- Experience within consulting and/or automotive sector.
- Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Economics) from a top-tier university.
- Confidence and ability in front of customers, capable of delivering detailed and compelling presentations.
- Strong analytical and problem-solving skills with the ability to structure complex problems and develop creative solutions.
- Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong interest in the automotive industry and a passion for innovation.
- Ability to work independently and as part of a team.
(Senior) Customer Experience Consultant ( all genders) in Reading employer: MHP – A Porsche Company
Contact Detail:
MHP – A Porsche Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Senior) Customer Experience Consultant ( all genders) in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the automotive and consulting sectors on LinkedIn. Join relevant groups, attend industry events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in customer experience and consulting. Include case studies, presentations, and any analytics projects you've tackled. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research the company and its recent projects in the automotive space. Be ready to discuss how your experience aligns with their goals and how you can help them achieve success. Practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your customer experience expertise and passion for the automotive industry. Let’s get you that dream job together!
We think you need these skills to ace (Senior) Customer Experience Consultant ( all genders) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Experience Consultant role. Highlight your consulting and automotive expertise, and don’t forget to showcase your analytical and problem-solving skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer experience and how your background makes you the perfect fit for our team. Be sure to mention any relevant projects or achievements.
Showcase Your Presentation Skills: Since you'll be delivering presentations to clients, consider including examples of your previous work in your application. Whether it's a report or a presentation, let us see your ability to communicate complex ideas clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at MHP – A Porsche Company
✨Know Your Automotive Stuff
Make sure you brush up on the latest trends and technologies in the automotive sector. Being able to discuss recent innovations or challenges in the industry will show your passion and expertise, making you stand out as a candidate.
✨Showcase Your Consulting Skills
Prepare examples from your past experiences where you've successfully delivered consulting projects. Highlight your analytical and problem-solving skills by discussing how you structured complex problems and developed creative solutions for clients.
✨Practice Your Presentation Game
Since you'll be delivering high-quality presentations, practice is key! Rehearse your delivery style and ensure you can present your ideas clearly and confidently. Consider using visual aids to enhance your storytelling.
✨Build Rapport with Interviewers
Remember, building strong client relationships is crucial in this role. During the interview, engage with your interviewers, ask insightful questions, and demonstrate your ability to connect with others. This will show that you can be a trusted advisor to clients.
