Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support client projects and enhance customer interactions in the automotive industry.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Flexible work options, professional growth, and a supportive team environment.
- Why this job: Kickstart your career in Customer Experience and make a real impact.
- Qualifications: Experience in Customer Experience and strong analytical skills required.
- Other info: Dynamic workplace with opportunities for creativity and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Junior Consultant in Customer Experience (all genders)
ENABLING YOU TO SHAPE A BETTER TOMORROW.
Join our team as a Junior Customer Experience Consultant and accelerate your career in CX! You\’ll gain valuable on-the-job experience working alongside experienced consultants, contributing to exciting projects that help our clients succeed. You\’re eager to learn, possess strong analytical skills, and are excited to contribute to innovative solutions that shape the future of the automotive industry.
As a Junior Customer Experience Consultant, you will help our customers improve how their businesses interact with its customers utilizing a variety of skills and tools. Adaptability will be required in this role, one day you might be analyzing their customer journeys, the next you might be implementing solutions to boost satisfaction and loyalty.
Responsibilities:
- Gain valuable experience supporting the successful delivery of client projects.
- Contribute to core Consulting activities such as business analytics, strategic advisory, and workshop support.
- Develop presentation and report-writing skills by contributing to client deliverables, including presentations and reports.
- Collaborate effectively with experienced consultants and learn from their expertise.
- Develop strong analytical and problem-solving skills by supporting data analysis and solution development.
- Gain exposure to business development by supporting the creation of proposals and identifying new business opportunities.
- Learn about the automotive industry by staying abreast of the latest industry trends and technologies.
- Develop an understanding of client relationships by supporting account management activities.
Qualifications:
- Experience of working within a Customer Experience related field (preferably within a Consulting context)
- Bachelor\’s degree in a relevant field (e.g., Business Administration, Engineering, Economics) from a top-tier university.
- Extremely strong verbal and non-verbal communication skills for engaging with customers and internal teams – with a focus on empathy and active listening.
- Strong analytical and problem-solving skills with the ability to structure complex problems and develop creative solutions.
- Very Tech-Savvy and engaged in understanding CX-centric technology platforms (CRMs, CPDs, Marketing Automation, Agentic AI, etc.).
- Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong interest in the automotive industry and a passion for innovation.
- Ability to work independently and as part of a team.
Exclusive look behind the scenes
At MHP, you will continuously grow with your tasks in an innovative and supportive environment. We support and appreciate colleagues as they are and celebrate our successes together. We always welcome creativity and new impulses. Depending on the project, you can work from home, in the office, or at the customer\’s location.
We offer opportunities to grow in your tasks, knowledge, and responsibility.
MHP is an equal opportunities employer and welcomes applications from all qualified candidates.
#J-18808-Ljbffr
Junior Consultant in Customer Experience (all genders) employer: MHP – A Porsche Company
Contact Detail:
MHP – A Porsche Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Consultant in Customer Experience (all genders)
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry or those already working as consultants. A friendly chat can lead to valuable insights and even job leads. Don’t forget to connect with us on our website for more opportunities!
✨Tip Number 2
Prepare for interviews by practising common questions related to customer experience and consulting. Think about how your skills can solve real problems. We recommend doing mock interviews with friends or mentors to boost your confidence!
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've tackled complex problems in the past. Whether it’s through projects or coursework, we want to see your thought process and creativity in action!
✨Tip Number 4
Stay updated on industry trends! Read up on the latest in customer experience and automotive innovations. This knowledge will not only impress interviewers but also help you contribute meaningfully to discussions. And remember, apply through our website for the best chances!
We think you need these skills to ace Junior Consultant in Customer Experience (all genders)
Some tips for your application 🫡
Show Your Passion for CX: When you're writing your application, let your enthusiasm for Customer Experience shine through! We want to see how excited you are about helping businesses improve their customer interactions. Share any relevant experiences or projects that highlight your passion.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Junior Consultant role. Highlight your analytical skills and any experience in consulting or customer experience. We love seeing how your background aligns with what we do at StudySmarter!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at MHP – A Porsche Company
✨Know Your CX Basics
Before the interview, brush up on the fundamentals of Customer Experience. Understand key concepts and trends in the automotive industry, as this will show your enthusiasm and readiness to contribute to the team.
✨Showcase Your Analytical Skills
Prepare examples from your past experiences where you successfully analysed data or solved complex problems. Be ready to discuss how you approached these challenges and the impact of your solutions.
✨Practice Active Listening
During the interview, demonstrate your strong communication skills by actively listening to the interviewer. Respond thoughtfully to their questions and engage in a two-way conversation to showcase your empathy and understanding.
✨Familiarise Yourself with Tech Tools
Since the role requires tech-savviness, make sure you’re familiar with common CX tools like CRMs and marketing automation platforms. Mention any relevant experience you have with these technologies to highlight your readiness for the role.