At a Glance
- Tasks: Support universities in using digital platforms and drive engagement and satisfaction.
- Company: Join McGraw Hill, a leader in educational technology.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on impactful relationships.
- Why this job: Make a real difference in higher education by empowering institutions with innovative tools.
- Qualifications: Strong communication skills and a passion for education technology.
The predicted salary is between 30000 - 40000 £ per year.
Mc Graw Hill is seeking a Customer Success Consultant to support universities in adopting and using our digital platforms.
You will act as a trusted partner across pre‑ and post‑sales stages, driving engagement, outcomes, and satisfaction.
In this role, you will collaborate with academic institutions, deliver training, and leverage data insights to maximize platform adoption while maintaining relationships with multiple stakeholders.
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EdTech Customer Success Partner (Higher Education) employer: Mheducation
McGraw Hill is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the EdTech sector. With a strong focus on employee growth, you will have access to continuous training and development opportunities while working in a supportive environment that values your contributions to enhancing higher education. Located in a vibrant area, our team enjoys a balance of professional fulfilment and personal well-being, making it a rewarding place to build your career.
