At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for great food and unforgettable experiences.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Other info: Flexible shifts, apprenticeship programmes, and a supportive team culture await you.
- Why this job: Make memories for guests while learning valuable skills in a fun environment.
- Qualifications: Passion for customer service and a willingness to learn are essential.
The predicted salary is between 26500 - 26500 € per year.
Generous Company Benefits, Training & Development
Rate of Pay: £12.80ph
Under 18's rate: £10.85ph
Type of contract: Casual contract
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison. In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences. Experience isn't a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/ Waitress, Malmaison employer: MHDV
Malmaison is an exceptional employer that prioritises employee well-being and development, offering generous benefits such as heavily discounted accommodation rates, comprehensive training programmes, and a supportive work culture that encourages career progression. With flexible shift patterns and a commitment to sustainability, employees can thrive in a dynamic environment while making memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress, Malmaison
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be the face of the restaurant. Role-play common scenarios with friends or family to boost your confidence in handling customer interactions and tricky situations.
✨Tip Number 3
Be ready to showcase your passion! During the interview, share why you love customer service and what makes you excited about working at Malmaison. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the perks and benefits we offer, which can help you during your interview!
We think you need these skills to ace Waiter/ Waitress, Malmaison
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience or training that shows you're ready to be 'The Difference' in our restaurant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets your key points across without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at MHDV
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and any special offerings at Malmaison. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have direct experience as a waiter or waitress, think of times when you went above and beyond to help someone. This will highlight your passion for creating memorable guest experiences.
✨Be Ready for Flexibility Questions
Since the role requires working various shifts, be prepared to discuss your availability. Think about how you can fit into their busy evenings and weekends, and express your willingness to adapt to the needs of the restaurant.
✨Ask About Training Opportunities
Malmaison offers great training and development options, so don’t hesitate to ask about them during your interview. This not only shows your interest in growing within the company but also aligns with their commitment to helping employees progress in their careers.
