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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for great food and unforgettable experiences.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Make memories for guests while developing your skills in a fun environment.
- Qualifications: Passion for customer service and a willingness to learn are essential.
- Other info: Flexible shifts, apprenticeship programmes, and a supportive team culture await you.
The predicted salary is between 10 - 15 £ per hour.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
Experience isn’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/ Waitress in Oxford employer: MHDV
Contact Detail:
MHDV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress in Oxford
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different situations with guests. Role-play with a friend or family member to boost your confidence. Remember, it's all about making those memorable experiences for customers!
✨Tip Number 3
Be flexible with your availability! Since Malmaison is open all week, showing that you can work various shifts will make you stand out. Highlight your willingness to adapt during the interview – it’s a big plus for them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about perks and benefits right there, so you can impress them with your knowledge during the interview!
We think you need these skills to ace Waiter/ Waitress in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that align with the role. Mention any previous experience in hospitality or customer service, even if it's informal!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Waiter/Waitress position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at MHDV
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and any special dishes. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
As a waiter or waitress, customer service is key. Be prepared to share examples of how you've provided excellent service in the past, even if it's from a different job. Highlight your ability to communicate effectively and handle difficult situations.
✨Flexibility is Your Friend
Since the restaurant operates 7 days a week, be ready to discuss your availability. Show that you're open to working various shifts, especially evenings and weekends, as this will make you a more attractive candidate.
✨Express Your Passion for Learning
Malmaison values a willingness to learn new skills. Talk about your eagerness to grow within the company and mention any relevant training or apprenticeships you're interested in. This demonstrates your commitment to making a career in hospitality.
