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- Tasks: Lead the reception team and create unforgettable guest experiences.
- Company: Join Malmaison, a vibrant hotel brand known for its unique style.
- Benefits: Enjoy competitive pay, perks, and opportunities for career growth.
- Why this job: Be the face of our hotel and deliver exceptional service every day.
- Qualifications: Strong people skills and a passion for hospitality.
- Other info: Great potential for internal progression and personal development.
The predicted salary is between 24000 - 36000 £ per year.
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!
As Reception Supervisor you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. We create memories that the guest will never forget.
This could be the next step for you into a HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
Reception Supervisor in Oxford employer: MHDV
Contact Detail:
MHDV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Malmaison's vibe. Check out their social media and website to see what they're all about. This way, you can show off your enthusiasm and fit right in!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you’d deliver that celebrity service and create unforgettable memories for guests. Confidence is key!
✨Tip Number 3
Dress to impress! As a Reception Supervisor, you'll be the face of the hotel, so make sure your outfit reflects that high standard. A smart appearance shows you mean business and are ready to represent Malmaison.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your passion for the role and the brand!
We think you need these skills to ace Reception Supervisor in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you love making guests smile.
Tailor Your Application: Make sure to tailor your application specifically for the Reception Supervisor role. Highlight your experience in customer service and any leadership roles you've had, as we’re looking for someone who can set the tone for our guests' visits.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for Malmaison. Remember, we love high standards!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at MHDV
✨Know the Brand
Before your interview, dive deep into Malmaison's ethos and values. Familiarise yourself with their unique offerings, especially around food, drink, and the overall guest experience. This will help you demonstrate your passion for the brand and how you can contribute to creating unforgettable memories for guests.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be the face of the hotel. Prepare examples of how you've successfully handled guest interactions in the past. Think about times when you went above and beyond to make someone’s day better. This will highlight your ability to deliver that celebrity service they’re looking for.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult guest or managing a busy reception desk. Practise your responses to these scenarios, focusing on how you would maintain high standards and ensure guest satisfaction. This shows you can think on your feet and handle pressure.
✨Express Your Career Aspirations
Malmaison values internal development, so don’t shy away from discussing your career goals. Share your enthusiasm for progressing within the company and how you see the Reception Supervisor role as a stepping stone. This demonstrates your commitment and long-term interest in being part of their team.
