At a Glance
- Tasks: Be the face of our hotel, delivering exceptional service and creating unforgettable guest experiences.
- Company: Join Malmaison, a vibrant hotel brand known for its unique style and high standards.
- Benefits: Enjoy competitive pay, generous discounts, wellness initiatives, and career development opportunities.
- Other info: Dynamic work environment with a focus on sustainability and community support.
- Why this job: Make a real impact on guests' experiences while advancing your career in hospitality.
- Qualifications: Passion for customer service and a knack for making people smile.
The predicted salary is between 32000 - 32000 £ per year.
£32,000 Per Year, 45 Hours + Generous Company Benefits
Permanent Contract
Oxford
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!
As Assistant Reception Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
- Sustainability Goals: 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- Recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Assistant Reception Manager in Oxford employer: MHDV
At Malmaison, we pride ourselves on being an exceptional employer, offering a vibrant work culture where high standards and guest satisfaction are at the forefront. Located in Oxford, our Assistant Reception Manager role not only provides competitive pay and generous benefits but also fosters employee growth through fully funded apprenticeship programmes and clear pathways for career progression. With unique perks like discounted stays, wellness initiatives, and a commitment to sustainability, we ensure that our team members feel valued and inspired every day.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Reception Manager in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malmaison's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Assistant Reception Manager, you'll be the face of the hotel. Role-play common guest interactions with a friend to boost your confidence and ensure you can deliver that celebrity service they’re after.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the professional yet stylish atmosphere of Malmaison, and don’t forget to wear a smile!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them why you’d be a great fit for the team.
We think you need these skills to ace Assistant Reception Manager in Oxford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can make guests smile.
Tailor Your Application:Make sure to tailor your application to the Assistant Reception Manager role. Highlight your relevant experience and skills that match what we’re looking for, like high standards and a love for people.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and makes it easier for us to review your details.
How to prepare for a job interview at MHDV
✨Know the Company Inside Out
Before your interview, take some time to research Malmaison. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As an Assistant Reception Manager, you'll be the face of the hotel. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to make a guest's experience memorable.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within Malmaison. This demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.
